Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Bartender and Server
Madrid Spanish Taverna
05.2021 - Current
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Infant Nanny
Langlois
06.2018 - 03.2020
Provided a nurturing environment for infants, ensuring their safety and well-being at all times.
Supported parents in implementing routines and schedules, leading to increased consistency and predictability for the infant.
Taught children everyday skills and language.
Prepared meals and snacks for children based on dietary guidelines.
Internship Student
Davivienda Bank
12.2016 - 01.2018
Managed company blog by researching, writing, and editing relevant articles that generated increased reader engagement.
Designed visually appealing graphics for use in various digital channels, enhancing brand image consistency.
Assisted in event planning logistics from conception through execution ensuring smooth operations during company-sponsored events.
Marketing Assistant
Project 50
02.2016 - 11.2016
Amplified social media reach, creating engaging visual assets such as infographics and videos for widespread distribution.
Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
Events organizations; writing and editing news.
Editorial Assistant
Coherencies-Research Magazine
06.2014 - 11.2015
Database administration.
Prepared daily, weekly, and monthly reports and updated calendar of appointments;
Edited and reviewed content for grammar, spelling and punctuation.
Organized editorial calendars, ensuring timely publication of articles and adherence to deadlines.
Administrative Assistant
Library Luis Echevarria Villegas
03.2013 - 05.2014
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Supported research efforts, assisting students in locating relevant sources for their projects.
Education
Communication - Development Skill Communication For Business
Framingham State University
Framingham, MA
03.2020
English Language Program - Language
Framingham State University
Framingham, MA
06.2019
Social Communication -
Universidad EAFIT
Colombia-Medellin
12.2017
Skills
Attention to detail
Good communication skill Spanish/English
Team work
Public Speaking
Organizational Skills and Multi-task
Committed costumer service
Time management
Supervision and leadership
Languages
English
Full Professional
Timeline
Bartender and Server
Madrid Spanish Taverna
05.2021 - Current
Infant Nanny
Langlois
06.2018 - 03.2020
Internship Student
Davivienda Bank
12.2016 - 01.2018
Marketing Assistant
Project 50
02.2016 - 11.2016
Editorial Assistant
Coherencies-Research Magazine
06.2014 - 11.2015
Administrative Assistant
Library Luis Echevarria Villegas
03.2013 - 05.2014
Communication - Development Skill Communication For Business