Karen Alvarez
Montebello ,CA
Summary
Skilled Ophthalmic Technician excelling in cross-examining patient medical history to verify information. Prepares patients for ophthalmology tests and maintains all operating equipment. Friendly and accommodating with excellent workflow management and task delegation skills. Seeking and maintaining a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Ophthalmology Technician
Covenant Physicians Partners (DLP)
Montebello, CA
05.2023 - Current
- Ensured accurate billing practices by verifying insurance information and submitting claims promptly after treatment sessions.
- Provided exceptional customer service while answering phones, scheduling appointments, and addressing patient inquiries or concerns.
- Improved clinic efficiency by maintaining up-to-date records of patient medical histories, test results, and prescriptions.
- Promoted preventive eye care by counseling patients on the importance of regular eye exams and screenings for early detection of potential issues.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Measured intraocular pressure using Goldman and Tonopen tonometry and ICare
Ophthalmic Technician
Acuity Eye Group
Los Angeles
10.2017 - Current
- Collect and document patients initial issue along with providing consent forms to further examine.
- Verified all types of medication patient is currently taking.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Educated patients and relations on ocular health and safety, promoting good eye care.
- Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
Optometric Technician
Golden Optometric Group
West Covina
11.2013 - 02.2017
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted patients with the full routine of locating the best contact fit for them, placing the order, and following up by contacting them once the order is completed.
Optician
Optical Dispensing- Walmart
Santa Fe Springs, CA
05.2009 - 10.2013
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Maintained safe, clean and organized environment to increase patient comfort.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
Education
Associates Degree - Healthcare Administration And Ophthalmology Tech
American Career College
Los Angeles, CA05.2011
High School Diploma -
Abraham Lincoln Senior High School
Los Angeles, CA05.2005
Skills
- Spanish speaking
- Appointment Scheduling
- Lens Prescription
- Continuous Quality Improvement (CQI)
- Patient Examination
- Ophthalmologist Support
- Fluorescein Angiography
- Ophthalmology Testing
- Patient Information Documentation
- Efficiency Improvement
- Medical History Obtainment
- Ophthalmic Equipment Expertise
- Active Listening
Languages
Spanish
Native or Bilingual
Timeline
Ophthalmology Technician
Covenant Physicians Partners (DLP)
05.2023 - Current
Ophthalmic Technician
Acuity Eye Group
10.2017 - Current
Optometric Technician
Golden Optometric Group
11.2013 - 02.2017
Optician
Optical Dispensing- Walmart
05.2009 - 10.2013
Associates Degree - Healthcare Administration And Ophthalmology Tech
American Career College
High School Diploma -
Abraham Lincoln Senior High School