Karen Amzycki
Cleveland,OH
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
26
26
years of professional experience
Work History
SUPERVISOR
Cleveland Clinic Foundation
10.2013 - 10.2024
- Supervise employees in daily operations
- Maintains staffing levels, approves and schedules paid time off and leave requests
- Develops effective work team
- Communicates with employees on policies and changes in workflow
- Implement goals within the department
- Performs other duties as assigned
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
TEAM LEADER – HIM
Cleveland Clinic
06.2012 - 10.2013
- Work with manager to insure staff is trained on policies and procedures
- Maintain and ordering of supplies
- Assists co-workers with questions and guidance in the Managers absence
- Track all productivity on excel
- Created and update spreadsheets and graphs
- Authorize PTO to staff in management’s absence
- Education and Training -provides new employee orientation, training and cross-training
MEDICAL RECORDS HANDLING CLERK
09.2008 - 06.2012
- Retrieve, sort and distribute medical records to various locations
- Utilizes Epic Chart Tracking system to investigate and document chart locations
- Files charts based on terminal digit, straight numeric and color-code
- Investigate and locate information for the medical record from various locations throughout the Clinic
- Manages work flow during holidays, weekends and off shift
- Entering pertinent patient information into Epic for accurate chart tracking
- Special project lead
- Maintain and order supplies
- Assists co-workers with questions and guidance in the Managers absence
- Track all productivity on excel
- Created and update spreadsheet and graphs for scanning productivity
- Ability of handling multitasking in an emergency
CREDIT / ACCOUNTING
Blonder Home Accents
12.2005 - 09.2008
- Contact customers to collect on accounts
- Trouble shooting customer accounts
- Track customer payments
- COMMUNICATIONS COORDINATOR FOR KEY ACCOUNTS
- Responsible for inventory
- Creation and processing of spreadsheets to track customer collections
- Utilization of spec sheets to processes large accounts
SR PROCESSING CLERK
06.2003 - 08.2005
- Resolution of operational issues
- Coordination of workflow
- Ensured quality customer service throughout the branch
- Managed the training off staff on policies and procedures
- Responsible for updating and communicating policies and procedures
Shift Coordinator
11.2000 - 06.2003
- Resolution of operational issues
- Coordination of workflow
- Ensured quality customer service throughout the branch
- Assisted co-workers in absence of SR Processing Clerk
Data Entry Clerk
10.1998 - 11.2000
- Processed debit applications for customers
- Updated address and name changes
Education
Bryant & Stratton College
01.2013
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Process Improvement
Timeline
SUPERVISOR
Cleveland Clinic Foundation
10.2013 - 10.2024
TEAM LEADER – HIM
Cleveland Clinic
06.2012 - 10.2013
MEDICAL RECORDS HANDLING CLERK
09.2008 - 06.2012
CREDIT / ACCOUNTING
Blonder Home Accents
12.2005 - 09.2008
SR PROCESSING CLERK
06.2003 - 08.2005
Shift Coordinator
11.2000 - 06.2003
Data Entry Clerk
10.1998 - 11.2000
Bryant & Stratton College
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