Results-driven Project Manager and Client Services professional known for unparalleled productivity and efficiency in task completion. Specialize in strategic planning, client relationship management, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring projects meet deadlines while exceeding client expectations.
Overview
16
16
years of professional experience
Work History
Project Manager, Client Services
Shapco Printing
Golden Valley
10.2024 - 01.2026
Coordinated client communication to ensure project specifications were met.
Managed project timelines and resources for efficient workflow execution.
Collaborated with various departments
Collaborated with 5 Sales Representatives on projects from business cards to full print projects and full promotional item campaigns.
Collaborated with representatives of promotional product companies ensuring product expectations were met.
Collaborated with vendors to secure materials for project completion.
Developed client-facing materials such as presentations, proposals and reports.
Served as a liaison between internal teams, external partners, and clients.
Assessed and onboarded new clients and negotiated contracts
Collaborated with the Recruiting Team on 5,416 orders over 14 years
Introduced effective Direct Hire methods, achieving 40 personal fills and a team total of 53, generating $556,500 in added revenue. This averaged an additional $40,000 in yearly revenue during my tenure
2,975 client positions were filled through orders secured with my clients
Generated over $6,000,000 in potential business in a single year, with $3,000,000 realized.
Facilitated communication between clients and internal teams for project completion.
Coordinated contract negotiations and ensured compliance with agreements.
Education
Bachelor of Science - Psychology, Recreation
St. Cloud State University
St Cloud, United States
Marshall Senior High
Skills
Project management
Client communication
Customer relationship management
Team collaboration
Relationship building
Subject matter research
Client relations
Vendor sourcing
Affiliations
CSP, certification in staffing
Blaine Chamber of Commerce, Ambassador, 2017-2020
Blaine Chamber of Commerce, member, 2013-2020
Cooper HS Football Parent Association, Co-President, 2019-2021
Project Manager, Client Services at CGI Information Systems & Management consultants PVT. LTDProject Manager, Client Services at CGI Information Systems & Management consultants PVT. LTD