Dynamic professional with extensive leadership and administrative experience, excelling in project management and customer service. Proven ability to enhance operational efficiency and foster positive relationships. Skilled in MS Office and adept at analytical problem-solving, consistently delivering exceptional results in fast-paced environments.
Overview
29
29
years of professional experience
Work History
<ul><li>Designing, Organizing, and coordinating business travel experiences for employees of the Oneida Tribe of Indians of Wisconsin.</li><li>Prepping & Entry of Travel Authorization and Prepping & Entry of Expense Voucher</li><li>Entry of Travel Advance Payments and Entry of Bank Statement into system and attaching to Expense Voucher & Travel Authorization forms.</li><li>Processing Payroll Deductions from balances due to Oneida Tribe of Indians of Wisconsin.</li><li>Building and maintaining working relationship with business travel employees of the Oneida Tribe of Indians of Wisconsin.</li></ul>
Oneida Tribe of Indians of Wisconsin
Oneida
03.2025 - 06.2025
Designing, Organizing, and coordinating business travel experiences for employees of the Oneida Tribe of Indians of Wisconsin.
Prepping & Entry of Travel Authorization and Prepping & Entry of Expense Voucher
Entry of Travel Advance Payments and Entry of Bank Statement into system and attaching to Expense Voucher & Travel Authorization forms.
Processing Payroll Deductions from balances due to Oneida Tribe of Indians of Wisconsin.
Building and maintaining working relationship with business travel employees of the Oneida Tribe of Indians of Wisconsin.
<ul><li>Supervisor a team of 80-120 staff members, ensuring efficient operation of the department, giving directions and providing follow up, attend staff meetings and run various reports. Complete Schedule Board, by assigning job roles for the day, while ensuring to schedule breaks and lunches. Provides customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; and promoting products and services, while maintaining a safe shopping environment.</li><li>Team leadership, employee training and development, performance management, conflict resolution. Maintains inventory accuracy for the facility by binning and picking merchandise utilizing the inventory management system; completing bin audits; working inventory exceptions; and correcting shelf capacities.</li><li>Monitor 80-120 staff members to ensure staff is fulfilling all incoming digital customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customers as needed to ensure satisfaction; and following up on out-of-stock merchandise and perform checks to ensure the quality of items. Maintains area of responsibility in accordance with company policies and procedures by properly handling claims/returns; zoning the area; arranging and organizing merchandise/supplies; identifying shrink and damages; ensuring a safe work environment in accordance with company policies and procedures</li></ul>
Walmart
Green Bay
07.2024 - 03.2025
Supervisor a team of 80-120 staff members, ensuring efficient operation of the department, giving directions and providing follow up, attend staff meetings and run various reports. Complete Schedule Board, by assigning job roles for the day, while ensuring to schedule breaks and lunches. Provides customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; and promoting products and services, while maintaining a safe shopping environment.
Team leadership, employee training and development, performance management, conflict resolution. Maintains inventory accuracy for the facility by binning and picking merchandise utilizing the inventory management system; completing bin audits; working inventory exceptions; and correcting shelf capacities.
Monitor 80-120 staff members to ensure staff is fulfilling all incoming digital customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customers as needed to ensure satisfaction; and following up on out-of-stock merchandise and perform checks to ensure the quality of items. Maintains area of responsibility in accordance with company policies and procedures by properly handling claims/returns; zoning the area; arranging and organizing merchandise/supplies; identifying shrink and damages; ensuring a safe work environment in accordance with company policies and procedures
<ul><li>Shift Leader of 10-20 staff members ensuring efficient operation of the restaurant, giving directions and providing follow up, while ensuring to schedule breaks and lunches.</li><li>Leadership, communication, problem-solving, conflict resolution, teamwork, customer service, time management, multitasking.</li><li>POS system, food safety and sanitation, inventory management, budgeting, cash handling, menu planning, scheduling, etc.</li><li>As a Shift Lead, you gain a diverse range of skills to develop yourself and others.</li></ul>
Panda Express
Green Bay
12.2023 - 07.2024
Shift Leader of 10-20 staff members ensuring efficient operation of the restaurant, giving directions and providing follow up, while ensuring to schedule breaks and lunches.
POS system, food safety and sanitation, inventory management, budgeting, cash handling, menu planning, scheduling, etc.
As a Shift Lead, you gain a diverse range of skills to develop yourself and others.
<ul><li>Prepare food and serve our guests Follow recipe and preparation guidelines, clean, organize, and restock all stations, clean utensils, equipment, walls and floors.</li><li>Teamwork and communication, time management and ability to work under pressure, problem-solving and adaptability. Customer service.</li><li>Recognize and adhere to all sanitation, safety, security policies and procedures to provide a safe environment for all.</li></ul>
Qdoba
Green Bay
07.2023 - 05.2024
Prepare food and serve our guests Follow recipe and preparation guidelines, clean, organize, and restock all stations, clean utensils, equipment, walls and floors.
Teamwork and communication, time management and ability to work under pressure, problem-solving and adaptability. Customer service.
Recognize and adhere to all sanitation, safety, security policies and procedures to provide a safe environment for all.
<ul><li>Operate bakery equipment such as ovens, and proofers, follow tasks and instructions to ensure consistent quality, maintain cleanliness and organization in the bakery area</li><li>Assist customers with their bakery orders and provide excellent customer service, help with inventory management, including receiving and stocking ingredients and supplies all the while adhere to food safety and sanitation guidelines to ensure a safe working environment</li></ul>
Walmart
Green Bay
08.2023 - 11.2023
Operate bakery equipment such as ovens, and proofers, follow tasks and instructions to ensure consistent quality, maintain cleanliness and organization in the bakery area
Assist customers with their bakery orders and provide excellent customer service, help with inventory management, including receiving and stocking ingredients and supplies all the while adhere to food safety and sanitation guidelines to ensure a safe working environment
<ul><li>Well versed in the roles of Banquet Bartender, Banquet Server, Cocktail Server, and Concession Stand Worker.</li><li>Mixology, cocktail creation, beer and wine knowledge, POS system, cash handling, inventory management, food and beverage knowledge, responsible alcohol service, performs open/close procedures and side-work duties including but not limited to preparing room and facility prior to guest arrival, setting tables, clearing, cleaning, sanitizing tables, and assisting in the set-up of server stations. Assists with inventory count at the beginning and close of each event and records and identifies spoilage and gratis.</li><li>Customer service, communication, teamwork, problem-solving, multitasking, time management, conflict resolution, stress management.</li><li>Receives drink orders from patrons or servers, mixes and serves alcohol and non-alcohol drinks for patrons following standard recipes and using company standardized proportions; serves wine and bottled beer or draws draught beer all the while serving alcoholic beverages responsibly, requests identification, and adheres to all unit and company alcohol service policies and procedures.</li></ul>
Delaware North/Green Bay Sport Service
Green Bay
05.2018 - 08.2023
Well versed in the roles of Banquet Bartender, Banquet Server, Cocktail Server, and Concession Stand Worker.
Mixology, cocktail creation, beer and wine knowledge, POS system, cash handling, inventory management, food and beverage knowledge, responsible alcohol service, performs open/close procedures and side-work duties including but not limited to preparing room and facility prior to guest arrival, setting tables, clearing, cleaning, sanitizing tables, and assisting in the set-up of server stations. Assists with inventory count at the beginning and close of each event and records and identifies spoilage and gratis.
Receives drink orders from patrons or servers, mixes and serves alcohol and non-alcohol drinks for patrons following standard recipes and using company standardized proportions; serves wine and bottled beer or draws draught beer all the while serving alcoholic beverages responsibly, requests identification, and adheres to all unit and company alcohol service policies and procedures.
<ul><li>Ensuring high-quality products are fresh, ready, and available in the café. Ensuring shelves are clean, maintaining temperature control, verifying expiration dates, and disposing of lesser quality food products</li><li>Packing ready-to-sell products in proper containers and stock displays, preparing and serving ready-to-eat food all the while maintaining a clean, sanitized, and member-ready area.</li></ul>
Sam’s Club
Green Bay
07.2022 - 11.2022
Ensuring high-quality products are fresh, ready, and available in the café. Ensuring shelves are clean, maintaining temperature control, verifying expiration dates, and disposing of lesser quality food products
Packing ready-to-sell products in proper containers and stock displays, preparing and serving ready-to-eat food all the while maintaining a clean, sanitized, and member-ready area.
<ul><li>Provides customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; and promoting products and services, while maintaining a safe shopping environment.</li><li>Fulfills customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customers as needed to ensure satisfaction; and following up on out-of-stock merchandise.</li></ul>
Walmart
Green Bay
10.2021 - 07.2022
Provides customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; and promoting products and services, while maintaining a safe shopping environment.
Fulfills customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customers as needed to ensure satisfaction; and following up on out-of-stock merchandise.
<ul><li>Responsible for managing customer relationships through many channels of the order process, through telephone, email, and other forms of communication to present a quality orientated image where every customer is treated in a consistent, courteous and efficient manner.</li><li>Take ownership of the freight by creating and tracking customer orders for accuracy to ensure all information provided is correct.</li><li>Anticipate challenges and provide creative solutions to exceed customer expectations, along with taking steps to alleviate issues and improve service efficiency.</li><li>Demonstrate a solid understanding of Schneider’s tools and techniques used to perform daily tasks.</li><li>Accountable for meeting key factors in areas such as service and phone etiquette.</li></ul>
Schneider
Green Bay
07.2018 - 08.2019
Responsible for managing customer relationships through many channels of the order process, through telephone, email, and other forms of communication to present a quality orientated image where every customer is treated in a consistent, courteous and efficient manner.
Take ownership of the freight by creating and tracking customer orders for accuracy to ensure all information provided is correct.
Anticipate challenges and provide creative solutions to exceed customer expectations, along with taking steps to alleviate issues and improve service efficiency.
Demonstrate a solid understanding of Schneider’s tools and techniques used to perform daily tasks.
Accountable for meeting key factors in areas such as service and phone etiquette.
<ul><li>Administrative support to the Accounting Finance Director while managing highly confidential information</li><li>Ran accounting reports such as general ledger reports, Interactive trials, and Profit/Loss statements</li><li>Created requisitions, purchase orders, and processed payments; managed/ordered office supplies</li><li>Maintained a central filing system, warehouse file log for Accounting Finance Director’s records</li><li>Managed employee hours’ reports to Gaming General Manager and Gaming Assistant General Managers</li><li>Planned and developed Safety Training, Regulatory Training</li></ul>
Oneida Bingo and Casino
Green Bay
05.2008 - 08.2013
Administrative support to the Accounting Finance Director while managing highly confidential information
Ran accounting reports such as general ledger reports, Interactive trials, and Profit/Loss statements
Created requisitions, purchase orders, and processed payments; managed/ordered office supplies
Maintained a central filing system, warehouse file log for Accounting Finance Director’s records
Managed employee hours’ reports to Gaming General Manager and Gaming Assistant General Managers
Planned and developed Safety Training, Regulatory Training
<ul><li>Advised Council Member on legislative issues and assisted in fulfilling their public obligations by providing support services in the areas of administration, communication, research, and public relations</li><li>Tracked federal and state policy development on legislative and regulatory issues pertinent to the Tribe</li><li>Conducted research and analysis to make recommendations for proposed tribal legislation</li><li>Coordinated and set up large events including venue selection and catering</li><li>Managed Council Member’s day-to-day schedules, training sessions, and travel arrangements</li><li>Assisted in the maintenance of the Legislative Reference Office’s budget</li></ul>
Oneida Tribe of Indians of WI
Oneida
07.1999 - 05.2008
Advised Council Member on legislative issues and assisted in fulfilling their public obligations by providing support services in the areas of administration, communication, research, and public relations
Tracked federal and state policy development on legislative and regulatory issues pertinent to the Tribe
Conducted research and analysis to make recommendations for proposed tribal legislation
Coordinated and set up large events including venue selection and catering
Managed Council Member’s day-to-day schedules, training sessions, and travel arrangements
Assisted in the maintenance of the Legislative Reference Office’s budget
<ul><li>Provided non-partisan technical and administrative support to the Legislative Operating Committee within the Legislative Reference Office</li><li>Researched and reviewed past General Tribal Council, Business Committee, and Legislative Operating Committee minutes, actions, resolutions, laws, codes, resolutions, laws, codes and various documents</li><li>Assisted in the development and maintenance of the Legislative Library and Tribal code of laws</li><li>Developed and maintained a database for tracking Tribal codes, laws, policies, and ordinances</li><li>Assisted in the drafting of Tribal legislation, policies, regulations, and reports</li><li>Prepared documents to be presented to the Oneida Business Committee.</li></ul>
Oneida Tribe of Indians of WI
Oneida
07.1996 - 07.1999
Provided non-partisan technical and administrative support to the Legislative Operating Committee within the Legislative Reference Office
Researched and reviewed past General Tribal Council, Business Committee, and Legislative Operating Committee minutes, actions, resolutions, laws, codes, resolutions, laws, codes and various documents
Assisted in the development and maintenance of the Legislative Library and Tribal code of laws
Developed and maintained a database for tracking Tribal codes, laws, policies, and ordinances
Assisted in the drafting of Tribal legislation, policies, regulations, and reports
Prepared documents to be presented to the Oneida Business Committee.
Education
B.BA. - Management & Communication
Green Bay, WI
Green Bay, WI
12.2007
ABA. - Supervisory Management
Green Bay, WI
Green Bay, WI
12.2005
MBA - UNFINISHED
true
Green Bay, WI
Skills
Self-motivated, with the ability to work well independently and as a member of a team
Analytical skills, with experience in accounts payable and purchasing
Technical skills: MS Office Word, Excel, PowerPoint, Outlook, OnBase, AS/400 I-series, Events Extension, Omnitracs, trailing unit management, customer and order management, appointment recommendation tool, manage transportation/Oracle, service execution tool, CV van
Self-motivated, with the ability to work well independently and as a member of a team
Analytical skills, with experience in accounts payable and purchasing
Technical skills: MS Office Word, Excel, PowerPoint, Outlook, OnBase, AS/400 I-series, Events Extension, Omnitracs, trailing unit management, customer and order management, appointment recommendation tool, manage transportation/Oracle, service execution tool, CV van
Volunteer Experience
Leader of Life Group-Volunteer Life Church, De Pere, WI
January 2017-August 2019
• Prepare for Life group, leading group event, praying for your life group and helping group members to connect.
• Facilitate weekly events with discussions that encourage spiritual growth, and help members connect with each other and with God
• Responsible for fostering a healthy, Christ-centered community within Life group.
• Play a key role in caring for group members, identifying and developing emerging leaders, and connecting individuals with resources and support.
Timeline
<ul><li>Designing, Organizing, and coordinating business travel experiences for employees of the Oneida Tribe of Indians of Wisconsin.</li><li>Prepping & Entry of Travel Authorization and Prepping & Entry of Expense Voucher</li><li>Entry of Travel Advance Payments and Entry of Bank Statement into system and attaching to Expense Voucher & Travel Authorization forms.</li><li>Processing Payroll Deductions from balances due to Oneida Tribe of Indians of Wisconsin.</li><li>Building and maintaining working relationship with business travel employees of the Oneida Tribe of Indians of Wisconsin.</li></ul>
Oneida Tribe of Indians of Wisconsin
03.2025 - 06.2025
<ul><li>Supervisor a team of 80-120 staff members, ensuring efficient operation of the department, giving directions and providing follow up, attend staff meetings and run various reports. Complete Schedule Board, by assigning job roles for the day, while ensuring to schedule breaks and lunches. Provides customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; and promoting products and services, while maintaining a safe shopping environment.</li><li>Team leadership, employee training and development, performance management, conflict resolution. Maintains inventory accuracy for the facility by binning and picking merchandise utilizing the inventory management system; completing bin audits; working inventory exceptions; and correcting shelf capacities.</li><li>Monitor 80-120 staff members to ensure staff is fulfilling all incoming digital customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customers as needed to ensure satisfaction; and following up on out-of-stock merchandise and perform checks to ensure the quality of items. Maintains area of responsibility in accordance with company policies and procedures by properly handling claims/returns; zoning the area; arranging and organizing merchandise/supplies; identifying shrink and damages; ensuring a safe work environment in accordance with company policies and procedures</li></ul>
Walmart
07.2024 - 03.2025
<ul><li>Shift Leader of 10-20 staff members ensuring efficient operation of the restaurant, giving directions and providing follow up, while ensuring to schedule breaks and lunches.</li><li>Leadership, communication, problem-solving, conflict resolution, teamwork, customer service, time management, multitasking.</li><li>POS system, food safety and sanitation, inventory management, budgeting, cash handling, menu planning, scheduling, etc.</li><li>As a Shift Lead, you gain a diverse range of skills to develop yourself and others.</li></ul>
Panda Express
12.2023 - 07.2024
<ul><li>Operate bakery equipment such as ovens, and proofers, follow tasks and instructions to ensure consistent quality, maintain cleanliness and organization in the bakery area</li><li>Assist customers with their bakery orders and provide excellent customer service, help with inventory management, including receiving and stocking ingredients and supplies all the while adhere to food safety and sanitation guidelines to ensure a safe working environment</li></ul>
Walmart
08.2023 - 11.2023
<ul><li>Prepare food and serve our guests Follow recipe and preparation guidelines, clean, organize, and restock all stations, clean utensils, equipment, walls and floors.</li><li>Teamwork and communication, time management and ability to work under pressure, problem-solving and adaptability. Customer service.</li><li>Recognize and adhere to all sanitation, safety, security policies and procedures to provide a safe environment for all.</li></ul>
Qdoba
07.2023 - 05.2024
<ul><li>Ensuring high-quality products are fresh, ready, and available in the café. Ensuring shelves are clean, maintaining temperature control, verifying expiration dates, and disposing of lesser quality food products</li><li>Packing ready-to-sell products in proper containers and stock displays, preparing and serving ready-to-eat food all the while maintaining a clean, sanitized, and member-ready area.</li></ul>
Sam’s Club
07.2022 - 11.2022
<ul><li>Provides customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; and promoting products and services, while maintaining a safe shopping environment.</li><li>Fulfills customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customers as needed to ensure satisfaction; and following up on out-of-stock merchandise.</li></ul>
Walmart
10.2021 - 07.2022
<ul><li>Responsible for managing customer relationships through many channels of the order process, through telephone, email, and other forms of communication to present a quality orientated image where every customer is treated in a consistent, courteous and efficient manner.</li><li>Take ownership of the freight by creating and tracking customer orders for accuracy to ensure all information provided is correct.</li><li>Anticipate challenges and provide creative solutions to exceed customer expectations, along with taking steps to alleviate issues and improve service efficiency.</li><li>Demonstrate a solid understanding of Schneider’s tools and techniques used to perform daily tasks.</li><li>Accountable for meeting key factors in areas such as service and phone etiquette.</li></ul>
Schneider
07.2018 - 08.2019
<ul><li>Well versed in the roles of Banquet Bartender, Banquet Server, Cocktail Server, and Concession Stand Worker.</li><li>Mixology, cocktail creation, beer and wine knowledge, POS system, cash handling, inventory management, food and beverage knowledge, responsible alcohol service, performs open/close procedures and side-work duties including but not limited to preparing room and facility prior to guest arrival, setting tables, clearing, cleaning, sanitizing tables, and assisting in the set-up of server stations. Assists with inventory count at the beginning and close of each event and records and identifies spoilage and gratis.</li><li>Customer service, communication, teamwork, problem-solving, multitasking, time management, conflict resolution, stress management.</li><li>Receives drink orders from patrons or servers, mixes and serves alcohol and non-alcohol drinks for patrons following standard recipes and using company standardized proportions; serves wine and bottled beer or draws draught beer all the while serving alcoholic beverages responsibly, requests identification, and adheres to all unit and company alcohol service policies and procedures.</li></ul>
Delaware North/Green Bay Sport Service
05.2018 - 08.2023
<ul><li>Administrative support to the Accounting Finance Director while managing highly confidential information</li><li>Ran accounting reports such as general ledger reports, Interactive trials, and Profit/Loss statements</li><li>Created requisitions, purchase orders, and processed payments; managed/ordered office supplies</li><li>Maintained a central filing system, warehouse file log for Accounting Finance Director’s records</li><li>Managed employee hours’ reports to Gaming General Manager and Gaming Assistant General Managers</li><li>Planned and developed Safety Training, Regulatory Training</li></ul>
Oneida Bingo and Casino
05.2008 - 08.2013
<ul><li>Advised Council Member on legislative issues and assisted in fulfilling their public obligations by providing support services in the areas of administration, communication, research, and public relations</li><li>Tracked federal and state policy development on legislative and regulatory issues pertinent to the Tribe</li><li>Conducted research and analysis to make recommendations for proposed tribal legislation</li><li>Coordinated and set up large events including venue selection and catering</li><li>Managed Council Member’s day-to-day schedules, training sessions, and travel arrangements</li><li>Assisted in the maintenance of the Legislative Reference Office’s budget</li></ul>
Oneida Tribe of Indians of WI
07.1999 - 05.2008
<ul><li>Provided non-partisan technical and administrative support to the Legislative Operating Committee within the Legislative Reference Office</li><li>Researched and reviewed past General Tribal Council, Business Committee, and Legislative Operating Committee minutes, actions, resolutions, laws, codes, resolutions, laws, codes and various documents</li><li>Assisted in the development and maintenance of the Legislative Library and Tribal code of laws</li><li>Developed and maintained a database for tracking Tribal codes, laws, policies, and ordinances</li><li>Assisted in the drafting of Tribal legislation, policies, regulations, and reports</li><li>Prepared documents to be presented to the Oneida Business Committee.</li></ul>
<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting
<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY