Karen Angell
Canyon Lake,United States
Summary
Highly motivated, skilled Medical Supply Technician known for high productivity and efficient task completion. Demonstrated ability to efficiently coordinate supply logistics and ensure compliance with regulatory standards. Strengths include strong organizational abilities, keen attention to detail, and commitment to maintaining high quality patient care through effective medical supply management. Previous roles have emphasized impact in streamlining supply chain processes and enhancing operational efficiency. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
36
36
years of professional experience
Work History
Medical Supply Technician (Logistics)
Audie Murphy Veterans Hospital
San Antonio, United States
06.2023 - Current
- Company Overview: This is a federal job.
- Maintains stock at primary and secondary inventory locations for all clinical and administrative services.
- Pulling stock inventory and material from the main inventory for delivery; replenishing stock inventory; interacting with clinical and administrative customers to ensure issues and needs are identified and either resolved or escalated to supervisors or Inventory Management Specialists as needed.
- Maintain records on stock levels, recommending revisions in stock levels as needed to supply changes to Inventory Management Specialists.
- Communicating to the lead or supervisor any concerns related to supplies, equipment, and procedures, and providing information as needed, orally or in writing, regarding customer or external stakeholder issues, general telephone inquiries, and visitor referrals.
- Communicating with customers and vendors to obtain information regarding medical supplies.
- Monitors expiration dates, rotates stock to limit outdates, and removes items from use as required by outdates.
- Supports managers in checking inventory for stock identified for recalled items and hazard alerts; ensures critical supplies are appropriately monitored and controlled, resolves deviations when possible, and escalates significant deviations to the Inventory Management Specialists.
- Performs a daily inventory of primary and secondary inventory points using barcoding equipment on a predetermined schedule that will allow for timely replenishment orders.
- Resolves differences between records and the physical count of stock.
- Distributes items according to established or ad hoc requirements in computerized inventory management systems, such as GIP.
- Utilizes a pager or similar device to expedite the pick-up and delivery of items needed in user areas throughout the VA HCS and supported catchment area.
- Fills requests for items based on daily schedules of need, or on an emergent basis, as appropriate.
- Delivers supplies in a timely and accurate manner, ensuring that supplies and materials delivered are in sterile and operational condition.
- Cleans assigned secondary areas (shelves and bins) in accordance with aseptic principles, as published in infection control guidelines, local Standard Operating Procedures (SOPs), and Joint Commission standards, as scheduled.
- Completes specialty cart preparation and stocking.
- Supports wall-to-wall, and periodic inventories.
- Receives supplies and materials into the VA Health Care System and supported catchment area.
- Unpacks/uncrates supplies from shipping cartons, and properly stores supplies and materials in main/primary inventory areas.
- Stores items in accordance with established guidelines, utilizing a computerized inventory system, to ensure sterility, integrity of the supplies and materials, and the data integrity of the inventory management system.
- Completes crash cart preparation and restocking.
- Pulls surgical case kits with 100% accuracy, and in a timely manner.
- Maintains inventory control records in an automated system.
- This is a federal job.
- Supervisor: Dallas Sessoms (210) 419-7971.
- Okay to contact this Supervisor: Yes
Health Technician (dietetic)
Audie Murphy VA Hospital
San Antonio, United States
06.2022 - 06.2023
- Company Overview: This is a federal job
- Maintain the vital connection between Nutrition Communication Center (NCC) associates, registered dietitians, higher-graded dietetic technicians, food service staff, nursing, patients, and guests.
- Printed, prepared, and reviewed meal tickets and reports according to local facility procedures.
- Triages calls from inpatient units, outpatient clinics, and procedure areas relating to patient meal trays or nourishments.
- Ensured accurate interpretation of diet orders, and made referrals to the dietetic technician and/or dietitian as needed for more thorough diet education.
- Maintained and updated select menus for accurate and timely registry of a menu item, assisted patients in the selection of the proper foods according to their individual diets, and made suggestions for better choices.
- Provided Veterans, guest/family members, VA employees (i.e
- Nursing staff provide basic information about the menu, available food items, and refer concerns about compliance problems or appetite to the supervisor and/or dietitian.
- Conducted meal rounds on units after tray delivery to ensure patient satisfaction, and provided service recovery and meal corrections when needed, transferring patient menu preferences.
- This is a federal job
- Supervisor: Deidra Flugrath (210-617-5300 (14067))
- Okay to contact this Supervisor: Yes
Mail Clerk
US Army
Fort Sam Houston, United States
10.2018 - 06.2022
- Company Overview: This is a federal job
- Received and sorted USPS mail from the main postal office, or the installation mail and distribution warehouse.
- Received, collects, and routes all official and personal mail and distribution for delivery on Fort Sam Houston, with approximately 100 distribution points by organizational designation, name, and subject.
- Date stamps all incoming and redirected mail, official and personal, opens and reads, or locates mail that is not designated, or determines proper routing by subject matter.
- Maintained accountability and control of registered, insured, and certified mail; prepares PS Form 3849 (Delivery Notices/Reminders) daily for accountable mail and packages, and notifies the unit of the addressee in accordance with agency and postal service regulations.
- Screened outgoing mail for proper addressing, ensuring mail is assembled, addressed, sealed, and typed in accordance with regulations.
- Receives and signs for all UPS, FedEx, and DHL packages, resolving errors or discrepancies by contacting the originating office of all incoming items.
- Established and maintains office records of various types that may be needed or will assist in the efficient operation of the office, and purges files as appropriate.
- Responsible for forwarding and returning the mail of departed soldiers or changes in companies.
- Helped in the training of all prospective mail clerks in specific tasks and job duties for working in the mail room.
- This is a federal job
- Supervisor: Rusty Cooper (210.916.0931)
- Okay to contact this Supervisor: Yes
Cook
US Army
Fort Sam Houston, United States
11.2011 - 10.2018
- Company Overview: This is a federal job
- Performed a wide variety of cooking functions.
- Grill chops, steaks, poultry, and fish by watching while the items are cooking, turning them as required, and removing them when done.
- Measures and/or weighs portions of ingredients according to the recipe, formulas, or diet.
- Cooks' cereal, prepares toast, gelatin, and sandwiches.
- Prepared convenience foods, prepackaged or canned foods IAW instructions on labels, cooked gravies, sauces, and soups.
- Fries’ meat cutlets and cooks fresh or frozen vegetables using techniques such as French frying, steaming, boiling, baking, mashing, and whipping under direct supervision.
- Prepared modified diets
- Serves as a short-order line cook for breakfast and lunch meals.
- Sets up the front line for meal service.
- After meal service, she or he tears down the front line and properly cleans and sanitizes the area and equipment for which she or he is responsible for setting up.
- This is a federal job
- Supervisor: Joel Perez (210-916-0677)
- Okay to contact this Supervisor: No
Cook
Homewood Suites by Hilton
San Antonio, United States
08.2011 - 11.2011
- Breakfast cook, buffet attendant, and inventory manager for the food ordering department.
- Would you please receipt the twice-weekly food orders and store them according to the FIFO method?
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Organized storage areas for efficient usage of space.
- Supervisor: Victor Rameriez (210-222-1515)
- Okay to contact this Supervisor: Yes
Cook I
Kiowa Casino
Devol, United States
02.2011 - 04.2011
- Pantry, Buffet Cook in Morningstar Buffet, responsible for ensuring that desserts and the salad bar are properly prepared and stocked for the lunch service.
- Bake a variety of pies, cobblers, and pastries.
- Make composed salads, cooked foods for the buffet, as well as for the team member dining room.
- Ensured the team member dining room was cleaned, well-stocked with supplies, and the food was presented as well as it was on the buffet, keeping with all sanitary regulations.
- Inventoried all incoming food orders, storerooms, freezers, and put away stock according to the FIFO method.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Used standardized recipes and other instructions to prepare food.
- Supervisor: Paul Cuccia (580-299-3333)
- Okay to contact this Supervisor: Yes
Dietary Manager/Cook
Texhoma Christian Care Center
Wichita Falls, United States
08.2008 - 02.2010
- In charge of all dietary personnel and scheduling, I was responsible for food orders with three different food companies and receiving their food trucks twice a week.
- Inventory manager over two stock rooms, freezer, and refrigerators, plus put away inventory using the FIFO method.
- Coordinated menus for special events in accordance with health department standards.
- Add new residents to our dietary database with all the information needed for their charts.
- Assisted the nursing staff when needs arose concerning supplements, dietary restrictions, or family members' concerns.
- Served or plated meals when diet technicians were not available.
- I interviewed all potential new hires for the kitchen staff and dining hall.
- Available at all meal service times, and circulated the dining rooms to see the residents, to hear their concerns, opinions, complaints, or just say hello.
- I complied with all state food and sanitation regulations.
- Our kitchen received an Outstanding rating on our inspection this past year, with two new managers in control.
- I started this job as a baker, moved into the grounds and purée position, then onto a main line cook.
- I was then promoted to the Dietary Manager position within four months of service.
- Oversaw the preparation of meals according to established recipes, portion control guidelines and standard operating procedures.
- Maintained records of patient diets including any special requirements or restrictions.
- Assisted in developing and implementing nutritional care plans for patients.
- Inspected dining and serving areas for cleanliness and proper setup.
- Oversaw food preparation, production and presentation according to quality standards.
- Worked with dietitians to set menus meeting overall patient needs, as well as implement specific dietary plans for individual patients.
- Supervisor: Kelly Hughes (940-723-8462)
- Okay to contact this Supervisor: Contact me first
Barista
Cool Beanz
Sheppard AFB, United States
06.2008 - 07.2008
- Brewed coffee and espresso drinks, toasted bagels and provided customer service to a variety of students and instructors daily
- Supervisor: Steve
- (940-000-0001)
- Okay to contact this Supervisor: Yes
Appetizer Cook
Kiowa Casino
Devol, United States
10.2007 - 03.2008
- Appetizer cook in Morningstar Steakhouse.
- I made homemade soups and sauces.
- I prepared all food items required for my station and salads.
- Evening team leader for Morning Star Buffet.
- Guided a crew of 4 to 6 cooks on buffet setup, breakdown, and replenishment.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Executed proper techniques when preparing menu item ingredients.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Received and stored food and supplies.
- Resolved customer complaints regarding food quality or services provided.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Complimentary Services Attendant
Homewood Suites by Hilton
Miamisburg, United States
03.2007 - 08.2007
- Set up and break down of the managers' breakfast and evening reception.
- Deep cleaning of the kitchen area daily.
- Trained new employees as they were assigned to the kitchen area.
- Assisted guests with their needs.
- Received the weekly food orders and put up the stock.
- Shopped for the long-term guests as needed
- Supervisor: Mark (937) 432-0000.
- Okay to contact this Supervisor: Yes
- This was an internship position for college credit
Air Transportation Craftsman
United States Air Force
East Fayetteville, United States
04.1989 - 04.2003
- Planned, prepared, and maintained all air movement reports and records.
- Hazardous materials were qualified, planned, scheduled, and processed for all eligible cargo and passengers in a safe and timely manner.
- Prepared palletized cargo with proper labels and identification markings for downrange and stateside stations.
- Supervised a team of 8 to 10 personnel daily.
- Justified personnel, equipment, and facilities are required to accomplish air transportation activities.
- Determined the supplies and facilities required, and allocated equipment.
- Established procedures for loading passengers and cargo aboard aircraft, processing passengers, and preparing records and reports.
- Provided handling services of special category passengers
- Checked-in passengers, processes, schedules, transports, and escorts passengers to and from aircraft.
- Planned and selected fleet services, Assistant Non-Commissioned Officer in charge of fleet services and aerial delivery sections.
- Drove a variety of light to heavy equipment, depending on the mission.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
- Provided technical advice and guidance to junior members of the team.
- Achieved safety and efficient military transport of cargo and passengers.
- Directed cargo loading to monitor even distribution of weight.
- Supervisor: various supervisors over 14 yrs
Education
Associate's degree - Business
Sinclair Community College
Dayton, OH, United States06.2007
Skills
- Resource management
- Customer engagement
- Customer needs assessment
- Documentation and notes
- Shipment tracking
- Inventory assistance
- warehouse
- Supply coordination
- Delivery coordination
- Data entry
- Warehouse organization
- Stock control
Additional Information
Awarded the You make a difference award for October of 2017., Awarded my Secret clearance December 2018 for position held in the mailroom., Received a letter of thanks from Nurse Denise Bridges for my work with the Emergency Department during their time of transition and construction., Received a second letter of thanks from Nurse Managers of the Emergency Department for the building of a new OMNI cell machine for supplies.
Languages
English, Advanced, Advanced, Advanced
References
- Capt (ret) Thomas G Fisher (Joe), 701-200-5426, Bisonbum@gmail.com
- Victoria Castellanos, Audie Murphy VA Hospital, Assistant Nurse Manager (Emergency Dept.), 915-491-5821
- Gabriella Galvan, Audie Murphy VA Hospital, Supervisor, 210-544-6734
- Elizabeth S. Armstrong, Medical college student, 575-693-1726, Liz.armstrong13@gmail.com
- Patricia Fernandez-Bromer, Sinclair Community College, Professor, 937-974-8921
- Pat Grundy, JB Hunt, Dedicated Contracts, 214-869-0869, pat_grundy@jbhunt.com
Availability
Permanent, Telework, Full-time, Shift work
Evening phone
940-232-1083
Job related training
- Air Cargo Specialist Course (5 Weeks)
- Air Transportation Craftsman Course (2 Weeks)
- Leadership Course (20 days)
- Various Customer Relations courses
- Attended Lean Sigma Six White belt training 2023
Accomplishments
- I have received many letters of appreciation for my work in the Emergency Department at Audie Murphy during renovations to keep their supply chain running without errors
- Recieved a "You make a difference" award from the hospital commander during my time at Fort Sam Houston
References
References available upon request.
Timeline
Medical Supply Technician (Logistics)
Audie Murphy Veterans Hospital
06.2023 - Current
Health Technician (dietetic)
Audie Murphy VA Hospital
06.2022 - 06.2023
Mail Clerk
US Army
10.2018 - 06.2022
Cook
US Army
11.2011 - 10.2018
Cook
Homewood Suites by Hilton
08.2011 - 11.2011
Cook I
Kiowa Casino
02.2011 - 04.2011
Dietary Manager/Cook
Texhoma Christian Care Center
08.2008 - 02.2010
Barista
Cool Beanz
06.2008 - 07.2008
Appetizer Cook
Kiowa Casino
10.2007 - 03.2008
Complimentary Services Attendant
Homewood Suites by Hilton
03.2007 - 08.2007
Air Transportation Craftsman
United States Air Force
04.1989 - 04.2003
Associate's degree - Business
Sinclair Community College
Similar Profiles
Iris HinesIris Hines
Credentialing Specialist at Audie Murphy Veterans HospitalCredentialing Specialist at Audie Murphy Veterans Hospital
Kristopher JohnsonKristopher Johnson
Medical Supply Technician at Audie Murphy Veterans HospitalMedical Supply Technician at Audie Murphy Veterans Hospital
Scott PetersonScott Peterson
Emergency Room Registered Nurse at Parker Indian HospitalEmergency Room Registered Nurse at Parker Indian Hospital