Karen Archambault
Scottsboro,AL
Summary
Accomplished, organized and dependable candidate with a proven track record of exceptional leadership and customer service with a positive attitude. Excelled in multitasking and problem-solving, ensuring customer satisfaction and operational excellence. Proficient in Microsoft Office and willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
Work History
Business Owner-Wedding and Event Venue
Annabella at Cedar Glen
11.2007 - 12.2023
- Greeted customers, gave facility/property/grounds tours to prospective customers and followed up with all leads
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered
- Managed accounts receivables, payables and made bank deposits. Input all financial transactions in quickbooks
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately
- Hired and trained employees
- Managed all aspects of planning a multitude of events like weddings, rehearsal dinners, corporate events/meetings, etc.
- Signed all contracts with customers, answered all phone calls and e-mails daily, maintained each customer's file collecting payments on each account
- Director for every event and worked within a very strict timeline. Provided and set up all tables, chairs, decorations, etc. Liaison between all vendors and customer who rented the facility.
- Ran errands, kept track and purchased all supplies
Business Owner
Chocolate Gallery
12.2001 - 11.2007
- Greeted and assisted customers, took orders, made all custom chocolates, staged front of store with product, assembled customized gift baskets for individual and corporate customers
- Maintained accurate financial records for accounts payable/receivable and processed employee paychecks
- Managed day-to-day business operations. Balanced cash register with daily sales and entered in quickbooks. Paid sales tax to various government agencies
- Managed Inventory, purchased all supplies
- Hired, trained and managed employees
Front Desk Receptionist
Daniel & Yeager
05.1995 - 09.2001
- Greeted guests at front desk, answered incoming multi-line phone, transferred calls to appropriate person or department, relayed phone messages, managed incoming and outgoing faxes for multiple departments
- Promoted to Travel Coordinator. Made all travel arrangements that included booking airline tickets, rental cars and hotel. Sent complete travel package with all travel arrangements to physician/CRNA by Fed-Ex
Education
High School Diploma -
Virgil Grissom High School
Huntsville, AL05.1981
Skills
- Microsoft Office, Word, Excel and Outlook E-mail
- Multi-Line phone system
- Computer, printer, fax, scanner with ability to troubleshoot equipment problems
- Provide Excellent Customer Service
- High level of integrity, confidentiality and business professionalism
- Strong organizational skills
- Attention to Detail
- Driven and Determined
- Outgoing personality
- Provide exemplary problem-solving, communication and time management skills
- Take initiative to help other employees when needed to accomplish work requirements
- Ability to work well with others and also independently
- Proficient on desktop10-key calculator
- Excellent at multitasking
Timeline
Business Owner-Wedding and Event Venue
Annabella at Cedar Glen
11.2007 - 12.2023
Business Owner
Chocolate Gallery
12.2001 - 11.2007
Front Desk Receptionist
Daniel & Yeager
05.1995 - 09.2001
High School Diploma -
Virgil Grissom High School
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