Karen Ariana Lopez
Gilroy,United States
Summary
Passionate for delivering exceptional customer service and ensuring optimal store presentation. With 5 years of experience in retail, utilizing strong communication and problem-solving skills to enhance customer satisfaction and drive sales. Dedicated to creating a welcoming shopping environment and fostering customer loyalty through personalized service and strategic sales initiatives. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
5
5
years of professional experience
Work History
Nursery Plant Lead
Lowes
Gilroy, United States
2024.04 - Current
- Ensure optimal plant care and vibrant color maintenance, enhancing customer satisfaction
- Monitor and update pricing changes, maintaining accurate and competitive pricing
- Maintain a clean and safe garden environment, improving overall customer experience
- Supervise and delegate tasks to workers, ensuring efficient garden operations
- Conduct weekly meetings to stay updated on garden changes, ensuring smooth operations
Sales Associate
The North Face
Gilroy, United States
2022.08 - 2024.12
- Greet customers and provide personalized assistance, enhancing overall shopping experience
- Deliver exceptional customer service, addressing needs and ensuring satisfaction
- Inform customers about current offers and savings, boosting sales and customer loyalty
- Maintain a clean and organized store environment, ensuring a pleasant shopping atmosphere
- Restock sales floor efficiently, ensuring product availability and visual appeal
- Curate personalized shopping experiences, optimizing product recommendations to boost customer satisfaction and drive sales growth
Cashier
Walmart
Gilroy, United States
2021.07 - 2022.08
- Assisted customers with checkout, improving transaction efficiency
- Verified advertised prices, ensuring accurate billing
- Provided excellent service, ensuring positive customer experiences
Server
Gilroy Gardens
Gilroy, United States
2019.11 - 2020.03
- Served food to customers, ensuring timely and accurate delivery
- Processed customer payments efficiently and accurately
- Maintained food temperature standards to ensure quality
- Prepared customer orders with attention to detail
- Prevented theft through vigilant monitoring, enhancing store security
Education
High School Diploma -
Christopher High school
Gilroy06.2022
Skills
- Customer service
- Sales Strategy
- Visual Merchandising
- Customer Engagement
- Product Knowledge
- Communication Skills
- Multitasking
- Attention to Detail
- Autism spectrum disorder
- Problem-solving
- Empathy and patience
Hobbies and Interests
- I love nature and going for walks with my dog
- Gardening
Languages
- English, Native
- Spanish, Highly proficient
Personal Information
Age: 20
Timeline
Nursery Plant Lead
Lowes
2024.04 - Current
Sales Associate
The North Face
2022.08 - 2024.12
Cashier
Walmart
2021.07 - 2022.08
Server
Gilroy Gardens
2019.11 - 2020.03
High School Diploma -
Christopher High school