KAREN ASHLEY

• Managed guest expectations by relaying information regarding hours, wait times and specials.
• Checked dining and serving areas to verify proper cleanliness and readiness for guests.
• Helped restaurant staff set up small and large events, to include catering, to coordinate smooth execution.
• Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
• Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
• Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
• Worked as part time cook and server when needed.

Cooking and managing breakfast services

Setting up and cleaning down after breakfast

Ensuring the kitchen is kept clean and hygienic after service

Maintaining kitchen inventory and prepping menus

• Trained workers in every position, including food preparation, money handling and cleaning roles.
• Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
• Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
• Managed food service sales, costs, and budget administration to keep operations in line with financial targets.
• Supervised staff preparing and serving meals for students in grades K-12.
• Priced and ordered food products, kitchen equipment and food service supplies.
• Worked with vendors to establish strong relationships and maintain proper inventory supplies.

• Maintained consistent quality and high accuracy when preparing identical dishes every day.
• Set up and performed initial prep work for food items such as soups, sauces and salads.
• Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
• Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
• Efficient in all areas of BOH to include: sauté, grill, fry, prep, pantry, inventory, baking.

• Expeditor, Dishwasher, Prep Cook, Line Cook

• Retired