Karen Avila
New York,NY
Summary
Professional hospitality service provider with strong background in delivering high-quality dining experiences. Skilled in managing large events, ensuring seamless service, and addressing guest needs promptly. Focused on team collaboration and capable of adapting to changing requirements while maintaining high standards. Known for reliability, effective communication, and strong interpersonal skills.
Overview
2026
2026
years of professional experience
Work History
Banquet Hall Waiter and Bartender
Astoria World Manor
2021 - Current
- Assisted guests with seating arrangements and special requests to enhance overall dining experience.
- Delivered food and beverages promptly to ensure guest satisfaction during events.
- Maintained cleanliness of tables and dining area throughout events for optimal presentation.
- Collaborated with kitchen staff to coordinate timely meal service and address dietary restrictions.
- Adapted quickly to changing circumstances during high-pressure events to maintain service quality.
Patient Care Coordinator
Healthplus Managment
01.2022 - 09.2023
- Coordinated patient appointments, ensuring efficient scheduling and minimal wait times.
- Communicated effectively with healthcare providers to relay patient information and care plans.
- Managed patient records using electronic health record (EHR) systems for accuracy and compliance.
- Assisted patients in navigating insurance processes, enhancing access to necessary healthcare services.
Education
Patient Care Technician - Patient Care Technician
New Age Training
New York, NY01-2021
Skills
- Strong teamwork
- Reliability and punctuality
- Exceptional customer service
- Bilingual (spanish speaking)
Timeline
Patient Care Coordinator
Healthplus Managment
01.2022 - 09.2023
Banquet Hall Waiter and Bartender
Astoria World Manor
2021 - Current
Patient Care Technician - Patient Care Technician
New Age Training
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