Summary
Overview
Work History
Education
Skills
References
Awards
Timeline
Generic

Karen A Williams

Sheridan

Summary

Experienced supervisor in office and administrative support, adept at managing daily operations and improving workflow efficiency. Proficient in team leadership, process optimization, and conflict resolution, driving operational effectiveness and staff productivity. Proven track record of implementing policies that enhance organizational procedures. Focused on promoting professional development within teams while ensuring accuracy and compliance.

Overview

17
17
years of professional experience

Work History

Lead Time and Attendance/ Payroll Coordinator

Department of Health and Human Services, Food and Drug Administration, National Center for Toxicological Research (NCTR)
Jefferson
03.2008 - Current
  • Operated as NCTR Integrated Time and Attendance Coordinator and Payroll Liaison, facilitating all inquiries from timekeepers at NCTR.
  • Acted as Senior Program Advisor for all time and attendance functions at NCTR.
  • Advised recipients on leave matters, finalizing accounts and conducting follow-ups to confirm balanced time upon return to regular duties.
  • Delivered guidance and evaluates all necessary documentation for each program within Center
  • Directed coordination of all pay and leave programs at Center.
  • Facilitated training for new hires at NCTR on project reporting and time systems every bi-weekly pay period. Provided clear explanations regarding functionality and application of both systems. Described in detail the agency's rules and regulations related to leave categories, programs, and policies.
  • Conducted training sessions for all timekeepers on time management policies and systems. Available for payroll system assistance and leave-related questions during each pay period. Offered backup support to timekeepers, enhancing overall efficiency.
  • Presents assessments, ramifications, and results for multifaceted, unconventional, and notable circumstances.
  • Monitored adherence to payroll and timekeeping regulations across NCTR. Produced payroll reports to confirm proper documentation for all leave types.
    Worked closely with timekeepers to address any documentation gaps. Counseled employees on options for leave categories and programs available.
    Informed management and leave approving officials about relevant policies and guidelines.
  • Analyzed data and conducted audits for every pay period to ensure accuracy. Made informed recommendations related to leave pay and timekeeping based on audit outcomes.
    Drafted summaries of audit findings, highlighting key areas for improvement.
  • Resolved discrepancies alongside timekeeper, ensuring accurate error processing. Determined optimal corrective actions through effective troubleshooting of problems.
  • Offered comprehensive customer support to all organizational employees, supplying expertise and resources when needed.
  • Crafted comprehensive presentations on diverse pay and leave topics for timekeepers and management officers. Engaged with senior-level management to discuss findings and resolve time and attendance issues. Utilized research to support logical organization of presentation content. Addressed program challenges through effective communication with management teams.
  • Performed annual payroll and exit audits to maintain accuracy and compliance. Worked closely with timekeepers to confirm correctness of leave balances. Facilitated proper procedures for transferring or exiting employees from NCTR.
  • Collaborated with timekeepers, payroll teams, and management inside and outside agency concerning all payroll adjustments and requests.
  • Served as NCTR's representative on all payroll and timekeeping calls, distributing key information to stakeholders. Collaborated with headquarters on payroll calls, making recommendations for process optimization. Assessed new timekeeping systems under development to align with organizational project tracking. Participated in working groups dedicated to meeting center-specific needs.
  • Resolved leave errors through effective communication with headquarters. Managed documentation requirements for streamlined leave error processing. Tracked and rectified discrepancies to uphold accuracy in payroll records.
  • Ensured accuracy of timecards through thorough reviews prior to bi-weekly payroll submissions.
    Collaborated with timekeepers and leave approvers to rectify issues during time submissions. Generated comprehensive payroll reports each pay period and enforced timely submission of all time entries.
  • Engaged with Human Resources to maintain confidentiality in employee record management.
    Addressed issues related to service compensation dates and leave balance adjustments affecting pay.
    Determined necessary corrective measures and executed resolutions within HR systems.
  • Served as senior program advisor for human capital functions related to time and attendance. Validated, analyzed, and evaluated complex human capital data for accuracy and completeness. Developed recommendations based on findings to address identified issues.
  • Formulates recommendations on processes and procedures regarding leave and pay or timekeeping in response to administrative and legislative changes as needed
  • Assesses options and analyzes implications of every situation while determining and advising best course of action plans to upper management in all time/payroll areas.
  • Generates center-wide timekeeping, pay, and leave communications to simplify complex policy or regulatory information for employees, timekeepers, and leave approving officials.
  • Revises and enhances Center timekeeping guidance in accordance with communicated Agency and Department policies and federal laws and regulations.

Budget Analyst

Department of Health and Human Services, Food and Drug Administration, National Center for Toxicological Research (NCTR)
Jefferson
03.2008 - Current
  • Manages budgets while informing management of deficiencies, needs, and excess funds.
  • Oversaw purchasing activities for Office of Management and research divisions at NCTR.
    Received quotes, obtained necessary approvals, and executed orders promptly. Documented all transactions meticulously in order logs.
    Conducted monthly reconciliation of bank statements for accuracy.
  • Led modification and re-classification of purchase orders for NCTR. Assessed accuracy of data entries in finance system. Managed adjustments for PCARD holders, executing increases and decreases.
    Communicated issues to Chief Financial Officer to facilitate corrections. Re-classified financial obligations to correct accounts in system.
  • Ensures compliance with acquisition and purchase card regulations
  • Guided efficient budget execution and funds management, maximizing effectiveness at NCTR.
    Identified and proposed changes for improved business process flows. Communicated updates to management regarding budget-related changes and processes.
  • Collaborated with budget analysts at NCTR to clarify budget responsibilities and finance systems.
  • Supported project manager in overseeing transit subsidies, maintaining continuity of service.
    Guaranteed timely processing of all subsidy payments to meet deadlines. Defined obligations for each subsidy and validated adherence to program requirements. Supervised accurate documentation of amounts to uphold funding standards.
  • Coordinated travel arrangements with contracted agencies to ensure seamless logistics. Generated travel vouchers in system and presented documentation for payment upon return. Conducted budget reports to validate processing of travel payments.
  • Executed quarterly processing of undelivered orders (UDO) in finance system, eliminating redundant commitments. Guided budget analysts in understanding UDO processes to effectively close open orders.

Level II Contracting Officer Representative (COR)

Department of Health and Human Services, Food and Drug Administration, National Center for Toxicological Research (NCTR)
Jefferson
03.2008 - Current
  • Served as primary Contracting Officer Representative for three contracts at NCTR.
    Managed Jenkins Memorial contract valued at $800,000 annually. Oversaw Nexair contract with an annual value of $130,000. Directed Corporate Move Management Services, Inc. contract totaling $500,000 annually.
  • Conducted market research to develop requirements and prepare statements of work and cost estimates.
    Performed pre-award functions related to acquisitions and deliverables. Reviewed bids to ensure alignment with project needs and government standards. Re-bid contracts, evaluating proposals for cost efficiency and compliance. Analyzed proposals and assisted in negotiations to achieve favorable terms. Determined optimal selections for government projects based on cost-effectiveness. Collaborated with stakeholders to refine project specifications and expectations. Ensured thorough documentation of all acquisition processes and decisions.
  • Formulated structured plans and specific objectives for successful contract execution. Identified governmental needs to design appropriate statements of work.
  • Monitored contract performance and collaborated with technical representatives for feedback.
    Ensured contractors adhered to contracts while executing work efficiently and timely. Reviewed compliance with government regulations throughout project execution.
  • Ensured accuracy of invoices and managed payment processing effectively. Validated finance requirements and confirmed work completion prior to invoicing. Recorded invoice amounts in financial system, facilitating prompt payment submissions.
    Resolved invoice inaccuracies by working closely with contract managers on corrections.
    Monitored fund availability for contracts during performance periods. Balanced financial logs against the system to ensure consistency.
  • Finalize contracts, confirming all payments processed and collaborating with contracting officer to execute all closeout duties for each contract.
  • Evaluates contractor performance in Contractor Performance Assessment Reporting System (CPARS) every year for each contract, focusing on quality and narrative writing guidelines
  • Manages and reconciles Interagency Agreements (IAGs) at NCTR to guarantee proper completion of all required forms, oversight of funds, submission of invoices for billing, and de-obligation of contracts when finalized.
  • Coordinates with Office of Acquisitions and Grants Services (OAGS) to guarantee that all acquisition regulations are met and follow-up documentation is readily available when requested.
  • Created comprehensive Advanced Acquisition Plans for new contracts, addressing all necessary requirements. Determined objectives, duration, and financial commitments for effective contract management. Validated adherence to center’s acquisition plan across all contract submissions.
  • Analyzed and evaluated efficiency of contracting and procurement operations for NCTR. Consulted with management to resolve operational issues as they arose. Ensured adherence to updated policies within NCTR.

Property Management

Department of Health and Human Services, Food and Drug Administration, National Center for Toxicological Research (NCTR)
Jefferson
03.2008 - Current
  • Supervised Center’s Property Management Program, maintaining proper accountability for over $65 million in significant assets.
  • Oversaw receipt of all Accountable Property and confirmed inclusion of property items in Property Management Information System.
  • Guided NCTR employees on property management processes and procedures while coordinating acquisition, loan, transfer, and disposal of accountable property items in compliance with HHS and FDA regulations
  • Directed Fleet Management and Shipping Programs, confirming punctuality of mission-critical shipments and adherence to GSA, HHS, and FDA regulations.

Education

High School -

Sheridan High School
Sheridan, AR

Skills

  • Stakeholder collaboration
  • Organizational skills
  • Adaptability and flexibility
  • Attention to detail
  • Eagerness to learn
  • Customer service excellence
  • Mentorship and teaching

References

  • Charlotte Ashcraft, Cymashcraft@gmail.com, 1-870-917-8255
  • Richard Keach, Keachcpa@gmail.com, 1-501-256-9392
  • Brittney Steed, Rodeochick382@aol.com, 1-501-733-2611

Awards

Received several awards to include multiple Outstanding Service awards, Outstanding Service Group Recognition awards, and the NCTR Director’s award.

Timeline

Lead Time and Attendance/ Payroll Coordinator

Department of Health and Human Services, Food and Drug Administration, National Center for Toxicological Research (NCTR)
03.2008 - Current

Budget Analyst

Department of Health and Human Services, Food and Drug Administration, National Center for Toxicological Research (NCTR)
03.2008 - Current

Level II Contracting Officer Representative (COR)

Department of Health and Human Services, Food and Drug Administration, National Center for Toxicological Research (NCTR)
03.2008 - Current

Property Management

Department of Health and Human Services, Food and Drug Administration, National Center for Toxicological Research (NCTR)
03.2008 - Current

High School -

Sheridan High School

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Karen A Williams