Karen Babin

• Cpr certified
• Certified and trained to administer vaccines

"RXOM"stands for Pharmacy Operations Manager, a senior technician-level position responsible for the day-to-day non- clinical aspects of the pharmacy

• Working with Pharmacy Manager and Store Manager to make sure both departments run as efficient as possible.
• Interview potential pharmacy technicians, scheduling, and training of all new hires.

Demonstrates competency in guiding groups discussions and collaborative learning in the process of becoming a Ptcb pharmacy technician.

• Led virtual training sessions using web-based platforms while maintaining high levels of participant interaction and engagement throughout the event duration.
• Enhanced participant retention by developing engaging follow-up materials and activities.
• Developed comprehensive workshop materials to improve participant understanding and engagement.
• Enhanced learning outcomes with integration of multimedia tools and interactive exercises.

• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.
• Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Increased customer satisfaction by delivering friendly, personalized service during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Maintained accurate inventory levels for efficient pharmacy operations and cost control.
• Collected co-payments or full payments from customers.
• Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
• Fostered strong relationships with local healthcare providers, promoting collaboration for optimal patient outcomes.