Karen Baldwin

I currently do many tasks in my current position. I process cash receipts for multiple facilities in AFIN system. Post many different insurance payments for patients into Athena system. Post insurance payments for patients into Mental Health system Avatar and current system SmartCare. Receive payments in the form of cash/check or credit cards and prepare receipts and deposits. Process many reports for internal use and for the State of CA for Vital Stats info. Also prepare state report for surcharges made through our Environmental Health dept. Input inpatient charges from Kaweah Health hospital from Questys system into the Athena program so that the Pars can bill out to the insurances. Prepare refunds to patients and insurances on overpaid accts. I've done training and auditing of new co-worker's work for many aspects of this position. Prepare payment vouchers. Received mail and distributed to correct person. Answered phones. Helped on panels for interviewing and applications.

• Created account process manuals for facilities management accounts.
• Examined documents for accuracy, legality and compliance with pertinent regulations.
• Set up and updated Excel spreadsheets to track financial data.
• Provided clerical support to department, such as filing, copying and restocking supplies.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Strengthened financial operations by conducting bank reconciliations and financial reporting.

I worked at Public Guardian as a Representative Payee for clients that were under conservatorship and needed help paying their bills. I would receive money and then pay bills of clients like rent, utilities, etc. Make deposits to the bank and deal with social workers and clients themselves. Preparing checks to give to the social workers to take care of the clients.

For TCMS (Tulare County Medical Services) I prepared many claims that were sent to the state. Also prepared bad debt for these claims.

In the Purchasing dept. I gained a lot of knowledge in the purchasing processes of the County. I kept track on excel spreadsheet of fixed assets. Helped with preparing bids and contracts. Took care of all the bills and money. Received, counted and deposited the cash and checks received from the Surplus Store. Handled the cash register. Handed out bids to clients that came in.

• Consistently met deadlines for monthly financial reporting by diligently tracking and verifying all account entries.
• Provided exceptional customer service while addressing inquiries from vendors, suppliers, and internal departments regarding payment status or account discrepancies.
• Reduced errors in financial records through meticulous attention to detail and thorough review of data.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Input financial data and produced reports.
• Entered figures using 10-key calculator to compute data quickly.
• Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
• Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
• Tracked and documented expenses for budgetary purposes.
• Worked with vendors and management to resolve issues quickly.
• Developed working relationships with associates, employees of other departments and representatives of other organizations.

Worked in the Aid Claims unit for Tulare County. I processed the State 800 claim. Processed food stamps and cash aid for clients

Started in the scanning unit where we scanned income reports for the dept of social services. Answered phones and filing. Then this unit was disbanded so I went to the quality assurance dept. Created checks for Homeless. Worked in the reception window for appts for Eligibility workers. Created Medi-cal cards for clients. Created reports, filed files of clients history.