Summary
Overview
Work History
Education
Skills
Timeline
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Gina Bartolucci

Powder Springs

Summary

Dynamic and resourceful professional with a proven track record at XPO Logistics, adept in document handling and fostering professional relationships. Excelled in optimizing operations and team performance, demonstrating meticulous attention to detail and executive support. Achieved significant improvements in efficiency and productivity, leveraging both hard and soft skills to exceed employer expectations. Hardworking with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Highly organized and motivated professional with extensive experience providing administrative support to executive-level staff. Proven ability to maintain confidentiality for sensitive documents, coordinate complex travel arrangements and schedule appointments. Skilled in time management, project management and communication.

Overview

5
5
years of professional experience

Work History

Supervisor of Operations

RXO LOGISTICS
06.2024 - Current
  • Developed and maintained effective relationships with vendors and suppliers.
  • Resolved escalated complaints and answered questions regarding policies and procedures.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Monitored daily operations and evaluated performance to proactively approach backlogs.
  • Monitored daily performance metrics to identify areas for improvement.
  • Prioritized daily work schedules for assigned personnel and set employee productivity targets.
  • Collaborated with department leads and senior management to coordinate operations and drive improvements.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.

Executive Assistant

XPO LOGISTICS
08.2021 - 06.2024
  • Exhibited strong organizational skills to manage multiple projects simultaneously.
  • Demonstrated proficiency in calendar management, scheduling and coordinating executive-level meetings.
  • Filed and retrieved corporate documents, records, and reports.
  • Provided clerical support to other departments.
  • Managed and maintained executives' schedules.
  • Prepared agendas, set up catering, and sent invites for luncheons, board meetings, and appointments.
  • Coordinated schedules by booking and canceling meeting venues.
  • Monitored and maintained executive files and records.
  • Assisted with event planning by making travel arrangements and reserving venues when necessary.
  • Coordinated executive calendar by scheduling meetings with appropriate parties and confirming availability.

Medical Records Clerk

Eye Consultants of Atlanta
04.2020 - 08.2021
  • Compiled and maintained patients' medical records to document condition and treatment and to provide data for research and cost control and care improvement efforts.
  • Scheduled medical appointments for patients.
  • Reviewed records for completeness, accuracy and compliance with regulations.
  • Retrieved patient medical records for physicians, technicians and other medical personnel.
  • Maintained confidentiality of all patient records in compliance with HIPAA regulations.
  • Delivered charts to assigned areas of hospital or medical facility by following established routing procedures.
  • Demonstrated expertise in organizing, filing, and retrieving patient records accurately and efficiently.
  • Retrieved requested medical records in a timely manner while maintaining confidentiality of protected health information.

Education

Bachelor of Arts (B.A.) - Business Administration

Albany State University
Albany, GA

High School Diploma - undefined

Allatoona High School
Acworth, Georgia
05.2020

Skills

  • Customer Relations
  • Team Leadership
  • Quality Assurance
  • Cost Control
  • Inventory Management
  • Operations Management
  • Compliance Management
  • Office Administration
  • Customer service
  • Goal setting
  • Operational planning
  • Task delegation
  • Workforce planning
  • Schedule management
  • MS office
  • Employee motivation
  • Customer relationship management
  • Continuous improvements

Timeline

Supervisor of Operations

RXO LOGISTICS
06.2024 - Current

Executive Assistant

XPO LOGISTICS
08.2021 - 06.2024

Medical Records Clerk

Eye Consultants of Atlanta
04.2020 - 08.2021

High School Diploma - undefined

Allatoona High School

Bachelor of Arts (B.A.) - Business Administration

Albany State University
Gina Bartolucci