Karen Battle
Jackson,MS
Summary
Energetic and friendly Bus Attendant with 2 years of experience supervising passengers for safe and positive experiences. Demonstrated proper use of wheelchair lift and orthopedic devices. Maintained clean and sanitary school bus through regular, scheduled checks.
Overview
29
29
years of professional experience
Work History
School Bus Attendant
Jackson Public School District
08.2021 - Current
- Worked with bus driver and parents to meet specialized needs of passengers.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Enforced Mississippi safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Communicated with bus drivers, contractors and schools regarding route changes.
- Secured special seats and restraint devices used by students.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Teacher's Aide
Head Start
08.2006 - 08.2011
- Assisted teachers with supervision and care of group of [Number] children.
- Maintained safety and security by overseeing students in recess environments.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student physical, mental, and social development using classroom games and activities.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Supported classroom activities, tutoring, and reviewing work.
- Completed daily reports on attendance and disciplinary performance.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Sales Associate
Drugs For Less
01.1997 - 01.1999
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Assistant Manager
Sally's Beauty Supply
01.1995 - 01.1997
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
GED -
State of Mississippi
Jackson, MS07.2004
Skills
- Group Tutoring
- Special Projects
- General Housekeeping
- Complex Problem-Solving
- Cash Register Operation
- Time Management
- Leadership
Timeline
School Bus Attendant
Jackson Public School District
08.2021 - Current
Teacher's Aide
Head Start
08.2006 - 08.2011
Sales Associate
Drugs For Less
01.1997 - 01.1999
Assistant Manager
Sally's Beauty Supply
01.1995 - 01.1997
GED -
State of Mississippi
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