Summary
Overview
Work History
Education
Skills
Timeline
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Karen Bedwell

Colquitt,GA

Summary

Proven Inside Sales Representative at Sherwin Williams, adept in fostering long-term customer relationships and exceeding sales targets through insightful product recommendations and attentive service. Skilled in both customer service and residential cleaning, demonstrating versatility and a commitment to excellence. Achieved significant client satisfaction and loyalty by leveraging exceptional communication and organizational abilities.

Professional house cleaning specialist with proven track record in maintaining immaculate living spaces. Expertise in efficient cleaning techniques, attention to detail, and use of eco-friendly products. Strong focus on teamwork and adaptability to meet ever-changing demands. Known for reliability, thoroughness, and results-driven approach.

Overview

29
29
years of professional experience

Work History

Regular House Cleaner

Myself
03.2006 - 06.2019
  • Enhanced customer satisfaction by providing thorough and efficient cleaning services.
  • Demonstrated discretion when handling sensitive personal items during cleanings, earning trust from clients.
  • Implemented eco-friendly cleaning products and methods to promote a healthier living environment.
  • Utilized time-management skills to complete tasks efficiently while maintaining high-quality results.
  • Streamlined cleaning processes for faster completion without compromising quality.
  • Assisted in the decluttering of homes by offering expert advice and hands-on assistance.
  • Maintained open lines of communication with clients regarding scheduling changes or additional requests.
  • Maintained a consistent schedule for regular clients, ensuring reliability and convenience.
  • Provided exceptional sanitation of bathrooms and kitchens, reducing the risk of illness within households.
  • Contributed to improving overall cleanliness standards within client homes, promoting better health and wellbeing.
  • Organized household items during cleaning sessions, creating a more functional living space for clients.
  • Collaborated with homeowners on special projects such as preparing homes for events or post-renovation cleanup.
  • Adapted to various client preferences, customizing cleaning routines to meet individual needs.
  • Restored order in chaotic spaces through meticulous organization and tidying efforts.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Sorted, laundered and put away various laundry items.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Polished fixtures to achieve professional shine and appearance.

Inside Sales Representative

Sherwin Williams
06.1990 - 05.1996
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
  • Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Set up new accounts, established customer credit and set up payment methods.
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
  • Reduced customer churn rate by anticipating needs proactively, offering value-added services or discounts as appropriate.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Informed customers of promotions to increase sales productivity and volume.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Recorded accurate and efficient records in customer database.
  • Stayed current on company offerings and industry trends.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • inventory

Education

GED -

Bainbridge High School
Bainbridge, GA
06-1988

Skills

  • Vacuuming floors
  • Bathroom sanitizing
  • Mopping floors
  • Appliance cleaning
  • Kitchen Cleaning
  • Dusting surfaces
  • Wall Washing
  • Window Washing
  • Carpet cleaning
  • Floor polishing
  • Trash Disposal
  • Furniture polishing
  • Laundry Management
  • Light fixture cleaning
  • Baseboard cleaning
  • Refrigerator cleaning
  • Deep cleaning
  • Customer Service
  • Cleaning and organizing abilities
  • Customer service-focused
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Cleaning bathrooms
  • Excellent oral and written communication
  • Housekeeping
  • Residential Cleaning
  • Customer-Oriented

Timeline

Regular House Cleaner

Myself
03.2006 - 06.2019

Inside Sales Representative

Sherwin Williams
06.1990 - 05.1996

GED -

Bainbridge High School

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Karen Bedwell