Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Karen Benitez

Moxee City

Summary

Motivated Social Work Student dedicated to forming trusting relationships and advocating for the best interests of individuals. Passionate about helping individuals and communities in need. Eager to make a positive change in an individual's life to work towards their well-being. Gained hands-on experience through internships, contributing to client interactions and working alongside social work professionals. Demonstrated skills in active listening and empathy in diverse client interactions.

Overview

3
3
years of professional experience

Work History

Sales Associate

Burlington
08.2022 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Intern

DCYF
11.2024 - 05.2025
  • Built rapport with diverse populations through active listening skills and cultural sensitivity.
  • Evaluated program effectiveness through data collection and analysis, leading to continuous improvement efforts.
  • Assisted in Home Visits, Initial Face-to-Face, Child interviews, and FTDM's
  • Participated in ongoing professional development opportunities to stay current on industry trends and enhance skills.
  • Delivered supplies and vouchers for clients

Education

Bachelor of Social Work - Social Work

Heritage University
05-2025

Associate of Arts -

Yakima Valley Community College
06.2023

High School Diploma -

East Valley High School
06.2023

Skills

  • Teamwork and Collaboration
  • Policy and Procedure Adherence
  • Listening Skills
  • Goal-Driven
  • Reliable and Responsible
  • Self-awareness
  • Empathy development
  • Professional boundaries
  • Attention to detail

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Intern

DCYF
11.2024 - 05.2025

Sales Associate

Burlington
08.2022 - Current

High School Diploma -

East Valley High School

Bachelor of Social Work - Social Work

Heritage University

Associate of Arts -

Yakima Valley Community College

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