Karen Bernardo
Ruskin,FL
Summary
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Personable Volunteer with organizational, time management and multitasking abilities. Compassionate, empathetic and well-versed in communications and problem-solving.
Overview
9
9
years of professional experience
Work History
Store associate
aldi
03.2020 - Current
- Participate in taking store inventory counts according to guidelines and monitoring inventory for accuracy
- Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
volunteer
CASA DE DIOS CHURCH
01.2016 - Current
- Assist with Church services and other events
- Assist with planning and coordination for weekly services as needed
- Contribute to Sunday school program development and innovation
- Volunteering as an interpreter for the community when needed
- Motivate small and large volunteer groups for fundraising, charity work and a variety of community outreach efforts.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
Education
Associate of Arts - Christian Studies
Rio Grande Bible Institute
Edinburg, TX05.2025
High school diploma -
Lennard High School
Ruskin, FL01.2019
Skills
- Fast Learner
- Multitasker
- Bilingual (Spanish/English)
- Organization skills
- Professionalism
- Critical thinking skills
- Attention to detail
- Customer Service
- Cash Handling Accuracy
- Attention to Detail Focus
- Friendly and Helpful
- Computer Proficiency and Microsoft Office
- Team Collaboration
References
Available upon request
Languages
Spanish
Native or Bilingual
Timeline
Store associate
aldi
03.2020 - Current
volunteer
CASA DE DIOS CHURCH
01.2016 - Current
Associate of Arts - Christian Studies
Rio Grande Bible Institute
High school diploma -
Lennard High School
Similar Profiles
James McMahanJames McMahan
Store Manager at AldiStore Manager at Aldi
Marcin JurkowskiMarcin Jurkowski
Assistant Store Manager at AldiAssistant Store Manager at Aldi
Maya Cohen HeathMaya Cohen Heath
Store Associate at ALDIStore Associate at ALDI