Summary
Overview
Work History
Education
Skills
References
Timeline
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Karen Bitter

Harvey,LA

Summary

To secure a job within a well-established company. A chance to be able to grow and to utilize job skills there. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 40 years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Overview

32
32
years of professional experience

Work History

OWNER AND OPERATOR

KAREN BITTER'S BIG EASY BLING
01.2008 - 09.2020
  • Created jewelry items, Sold in person also during 'LIVE' presentations over the internet & an operated an Etsy Store
  • Managed day-to-day business operations.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

CONCIERGE

GRAY LINE OF NEW ORLEANS
05.2007 - 11.2007
  • Ticket sales for all major tours through Gray Line
  • Floated between 5 top hotels in downtown New Orleans.
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.

B2B SALES REPRESENTATIVE

RAUSCH MILLIKEN & MICHAELS INTERNATIONAL
11.2006 - 02.2007
  • Sales representative for commercial debt recovery services
  • Sold collections service to businesses of interest.
  • Negotiated contracts for better pricing and terms, resulting in improved profit margins.
  • Increased sales revenue by developing and maintaining strong relationships with key clients.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers

PART OWNER/OPERATOR

METRO MEATS
08.2002 - 08.2005
  • Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%
  • Inside/Outside Sales for Steak, Chicken, Fish and Pork products
  • Responsible for putting together a sales force and managing payroll and commission reports.

INSIDE OUTSIDE SALES REPRESENTATIVE

SYNDISTAR, INC.
04.1988 - 04.2000
  • Required to make 100 or more outgoing phone calls per day to customers and prospects
  • Traveled once a year
  • Sales representative for fire prevention education media
  • Provided materials to teach fire safety to kids, adults, and communities.

Education

Skills

  • Resolve customer complaints regarding sales and oversee regional and local sales managers and their staff
  • Plan and direct staffing, training, also performance evaluations to help develop and control sale and service programs
  • Determine pricing schedules and discounts rates
  • Review operation records and reports to project sales and determine profitability
  • Monitor customer preferences to determine the focus of sales efforts
  • Prepare budgets and approve budget expenditures
  • Confer with all department heads to plan advertising services and to secure their information
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, jewelry or any other objects of sale

References

References will be furnished upon request

Timeline

OWNER AND OPERATOR

KAREN BITTER'S BIG EASY BLING
01.2008 - 09.2020

CONCIERGE

GRAY LINE OF NEW ORLEANS
05.2007 - 11.2007

B2B SALES REPRESENTATIVE

RAUSCH MILLIKEN & MICHAELS INTERNATIONAL
11.2006 - 02.2007

PART OWNER/OPERATOR

METRO MEATS
08.2002 - 08.2005

INSIDE OUTSIDE SALES REPRESENTATIVE

SYNDISTAR, INC.
04.1988 - 04.2000

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Karen Bitter