Karen Blush
Jessup,MD
Summary
I have worked in the Grocery business for over 36 years, providing great customer service. I am consistent and versatile. I believe in taking care of my associates so that they can provide a positive experience for all of our customers. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Versatile Fresh Food Manager successful at recruiting, hiring and training productive and service-focused grocery employees. Proficient in ordering supplies, coordinating records and maintaining health and safety standards. Good understanding of market conditions, seasonal needs and customer preferences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Demonstrator
Delmar Provisions
04.2024 - Current
- Established strong relationships with store managers and staff, collaborating on promotional events for increased brand exposure.
- Collaborated with fellow demonstrators on best practices for presentation techniques resulting in increased effectiveness across the entire team.
- Spoke with interested customers and provided additional product information.
- Assisted in the development and implementation of new demonstration scripts, leading to more consistent messaging and increased audience engagement.
- Ensured proper setup and breakdown of demonstration areas, maintaining a clean, organized, and visually appealing space for customers.
- Contributed to the achievement of sales targets through persuasive communication skills while presenting products to potential buyers.
Fresh Food Manager
Harris Teeter Inc
03.2010 - 02.2024
- Streamlined processes by implementing efficient workflow systems for staff tasks and responsibilities
- Provided excellent customer service!
- Trained and mentored new employees on proper handling techniques and company procedures, resulting in improved team performance
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Reduced food waste through effective inventory management and timely product rotation
- Enhanced customer satisfaction by ensuring consistent quality and freshness of produce
- Trained and led team of 22 department team members
- Determined and implemented appropriate productivity, quality and service goals
- Handled escalated customer concerns promptly, resulting in improved client retention rates
- Increased sales by creating attractive and well-organized displays for fresh food items
- Maintained compliance with health code standards
- Maintained inventory
Education
Diploma - General Studies
Springbrook High School
Silver Spring, MD06.1981
Skills
- Effective Merchandising Techniques
- Sustainable Practices
- Staff Education
- Product Evaluation
- Stock Inventory Optimization
- Food Safety Regulations
- Holiday Presentation Management
- Efficient Invoice Management
- Proficient in Food Safety Regulations
- Schedule Management
- Monthly Inventory Management
- Service Excellence
- Employee Performance Review
Timeline
Demonstrator
Delmar Provisions
04.2024 - Current
Fresh Food Manager
Harris Teeter Inc
03.2010 - 02.2024
Diploma - General Studies
Springbrook High School
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