KAREN BOOTH
Goffstown,NH
Summary
Experienced professional with a decade of expertise in Recruiting, Staffing, Scheduling, and Sales. Exceptional communicator adept at forging enduring connections. Demonstrates empathy, integrity, and persistence with a keen sense of urgency.
Staffing professional with extensive experience in optimizing recruitment workflows and managing candidate pipelines. Proven capability to effectively coordinate with teams and adapt to dynamic staffing needs. Recognized for strong organizational skills and effective problem-solving abilities, enhancing team efficiency and achieving hiring goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
21
21
years of professional experience
Work History
Staffing Coordinator/Scheduler
Heaven Sent Home Care
08.2024 - Current
- Utilize scheduling software to manage and create daily schedules for 30+ employees
- Communicate with employees to inform them about their schedules and any changes
- Communicate with clients to inform of any schedule changes or cancellations
- Adjust schedules daily to accommodate unexpected changes or emergencies
Customer Service Representative/Patient Access Specialist
Dartmouth Hitchcock Medical Center
01.2023 - 08.2024
- Answers all incoming Patient Access Specialist calls, screens, and redirects calls.
- Ensures a professional and pleasant patient experience.
- Maintained and updated patient medical records in a secure electronic database, EPIC.
- Completes patient registration, schedules appointments, sends prescription refill requests, prior authorization requests, and follows HIPAA policies.
Office/Scheduling Coordinator
Impress Healthcare
12.2021 - 10.2022
- Utilized scheduling software to mange and create schedules for 25+ employees
- Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
- Review, verify, and complete all client and employee files per state requirements.
- Provided support in resolving scheduling conflicts between employees.
- Complete all onboarding for employee documentation per State and Federal requirements.
- Maintain constant communication with employees through the compliance process.
- Complete criminal background checks with the State of New Hampshire and Bureau of Elderly and Adult Services.
- Conducted monthly client supervisory visits.
Client Service Rep/Scheduling Coordinator
Interim Healthcare
07.2019 - 05.2020
- Received referral calls, documented job orders, assisted in scheduling, scheduling LNA/PCA schedules for home care personnel and school districts, created employee files, ensured compliance with regulations, and promoted the agency.
- Created files for employees, verified licenses, education credentials, and certifications.
- Assisted with weekly payroll functions, collection of timesheets, and verified worked hours with clients.
- Ensured all assigned office functions are completed in compliance with federal, state, and local laws, JCAHO regulations, as well as all policies, procedures, and standards of Interim HealthCare.
- Furloughed due to COVID
Senior Recruiter
Manpower
07.2018 - 07.2019
- Recruited, engaged, and advanced candidates; built candidate pipelines; built relationships with clients; conducted interviews; and verified references.
- Build a strong candidate pipeline through social media, Job & Career Fairs, and Referrals.
- Build strong relationships with clients to understand their needs and place qualified candidates.
- Conducted in-house job interviews, evaluated applicant skills, abilities, and availability.
- Visited client sites to understand client needs.
- Verified professional and personal references.
Senior Recruiter (VMS Services)
Insync Staffing
08.2015 - 01.2018
- Successfully sourced top talent for nationwide positions on behalf of Fortune 500 companies in diverse fields including Accounting and Finance, Administrative Support, Engineering, Information Technology, Marketing/Sales, Human Resources, Clinical Services, Pharmaceutical Sciences and Light Industrial.
- Conducted resume screening and scheduling of interviews, negotiated compensation terms with prospective employees to streamline hiring process.
Physician Recruiter, Psychiatry
Medicus Healthcare Solutions
03.2012 - 08.2013
- Orchestrated physician recruitment efforts through phone outreach, network management, and interview scheduling.
- Conducted daily outbound calls to recruit physicians into hospitals and private practices.
- Skilled in all aspects of the recruitment process, including sourcing, screening, and interviewing.
- Continuously build, manage, and develop a network of physicians interested in providing coverage to hospitals and/or private practices.
- Contacted and screened potential candidates, performed reference checks, and scheduled interviews.
- Maintained outstanding communication to prevent candidate loss.
- Attended The American Psychiatric Association Conference in San Francisco, CA from May 17th-21st, 2013.
Senior Staffing Consultant
Spyglass Partners
04.2011 - 02.2012
- Recruited individuals with diverse backgrounds and experience in Engineering, Architecture, Software and Hardware Engineering, Technical Support, Quality Assurance, Mechanical and Electrical Engineering, Systems Analysis, Web Development, Software Development, Technical Writing, and Systems Administration.
- Utilized a range of methods including job boards, networking websites (e.g., Linkedin.com or Facebook.com), referrals, Boolean search strings, third-party connections, and industry/user groups to proactively source IT talent.
- Evaluated resumes and qualifications to ensure alignment with position criteria.
- Identified and evaluated suitable candidates by applying sourcing, screening, and interviewing techniques.
- Conducted reference checks, negotiated project terms and rates, managed the interview process, extended offers, and closed candidate deals.
Senior Recruiter
Core Medical Group
04.2004 - 02.2009
- Recruited and qualified RNs, LPNs, and Surgical Technologists while improving communication.
- Utilized a range of sourcing methods for candidate acquisition, such as cold calling (averaging 60-140 dials per day), online job search platforms, referral networks, and pre-qualified leads.
- Maintained and managed exceptional communication skills, fostering lasting connections.
- Managed negotiations for candidate salaries, reimbursements, schedules and benefits.
- Generated $1M+ in sales for 2006, earning a company trip to Jamaica.
Education
Certificate - Health Claims Specialist - Medical Billing and Coding
Seacoast Career School
Manchester, NH01.2010
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Hesser College
Manchester, NH01.1998
Diploma - undefined
Central High School
Manchester, NH01.1991
Skills
- Verbal and Written Communication
- Time Management
- Inbound and Outbound Calling
- Teamwork and Collaboration
- Flexible and Adaptable
- Customer Relations
- Active Listening
- Multitasking
- Self-Motivated
- Relationship Building
- Microsoft Office Suite, Word, Excel, PowerPoint, and Outlook
- Electronic Medical Records
- Scheduling software
Timeline
Staffing Coordinator/Scheduler
Heaven Sent Home Care
08.2024 - Current
Customer Service Representative/Patient Access Specialist
Dartmouth Hitchcock Medical Center
01.2023 - 08.2024
Office/Scheduling Coordinator
Impress Healthcare
12.2021 - 10.2022
Client Service Rep/Scheduling Coordinator
Interim Healthcare
07.2019 - 05.2020
Senior Recruiter
Manpower
07.2018 - 07.2019
Senior Recruiter (VMS Services)
Insync Staffing
08.2015 - 01.2018
Physician Recruiter, Psychiatry
Medicus Healthcare Solutions
03.2012 - 08.2013
Senior Staffing Consultant
Spyglass Partners
04.2011 - 02.2012
Senior Recruiter
Core Medical Group
04.2004 - 02.2009
Certificate - Health Claims Specialist - Medical Billing and Coding
Seacoast Career School
undefined
Hesser College
Diploma - undefined
Central High School
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