Karen Boswell
Carlock Family Medical Clinic
Hineston,LA
24
years of professional experience
1
Certification
Licensed Practical Nurse and Office Manager with over 15 years of experience in diverse healthcare settings. Skilled in implementing process improvements, training staff, and fostering interdisciplinary collaboration to optimize patient care and satisfaction. Licensed nursing professional with strong experience in managing and coordinating patient care. Known for enhancing team efficiency and delivering high-quality results. Skilled in patient assessments, care planning, and staff training. Reliable and adaptable, consistently meeting evolving healthcare needs with precision and compassion. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Licensed Practical Nurse/Office Manager
6 Years 1 Month- Administered medications and treatments as prescribed by physicians.
- Monitored patient vital signs, documenting changes and reporting to the healthcare team.
- Assisted in developing individualized care plans based on patient assessments.
- Educated patients on health maintenance, medication management, and recovery processes.
- Collaborated with interdisciplinary teams to enhance patient care quality and outcomes.
- Trained and mentored new nursing staff on clinic protocols and best practices.
- Implemented process improvements to streamline patient flow and reduce wait times.
- Conducted routine health screenings, contributing to early detection of medical conditions.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Managed patient care by closely monitoring respiration, blood pressure, and blood glucose levels.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Comforted and counseled patients and families throughout care process.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life.
- Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Educated patients and families on health promotion, disease prevention, and self-care management strategies.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Gathered lab specimens, ordered tests, and interpreted results to diagnose patients.
- Used aseptic techniques to provide sterile wound care and dressing applications.
- Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
- Delivered culturally competent care that respected diverse patient populations' unique values, beliefs, and traditions.
- Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.
- Increased patient satisfaction scores by consistently delivering high-quality nursing care tailored to individual needs and preferences.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment and instruments.
- Advocated for patients' needs and preferences with healthcare providers, fostering patient-centered care.
- Maintained meticulous records of patient care, treatments, and progress, ensuring continuity of care.
- Conducted regular patient assessments to identify changes in health status, enabling timely interventions.
- Contributed to quality improvement initiatives by providing feedback on care processes and patient experiences.
- Assisted in management of patient flow in busy settings, reducing wait times and improving efficiency.
- Delivered wound care and managed dressings, preventing infections and promoting healing.
- Monitored patient reactions to medications and treatments, quickly addressing adverse reactions.
- Facilitated patient education on disease management and prevention, empowering individuals toward healthier lifestyles.
- Assisted in minor surgical procedures, enhancing patient comfort and supporting surgical team efficiency.
- Led training sessions for new LPNs and nursing assistants, improving team competency and patient care standards.
- Administered medications and injections to patients.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Delivered emotional support to patients and families during challenging times.
- Responded to patient requests with appropriate clinical and personal assistance.
- Evaluated patient histories, complaints, and current symptoms.
- Coordinated patient transfers to other facilities.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
- Protected patients and healthcare team members from infection by sterilizing equipment and sterilizing reusable supplies.
- Oversaw inventory management, maintaining adequate supplies and minimizing waste.
- Managed daily operations, ensuring seamless clinic functionality and patient satisfaction.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitioning and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Kept a high average of performance evaluations.
LPN School Nurse
11 Years 1 Month- Administered medications and treatments according to established protocols in school settings.
- Conducted health screenings and assessments to identify student health needs.
- Collaborated with educators and parents to develop individualized health plans for students.
- Educated students on health topics, promoting wellness and preventative care practices.
- Responded effectively to medical emergencies, ensuring student safety and well-being.
- Maintained accurate student health records in compliance with state regulations.
- Provided training for staff on emergency procedures and first aid techniques.
- Improved infection control measures within the school setting through regular hand hygiene education campaigns.
- Collaborated with teachers and staff to accommodate students'' special needs and promote a healthy learning environment.
- Improved student health outcomes by implementing preventive care measures and health education programs.
- Delivered relevant training sessions to faculty and staff on topics such as first aid, CPR, and common childhood illnesses.
- Enhanced school-wide awareness of allergy management by conducting informative workshops and providing comprehensive educational materials.
- Served as a knowledgeable resource for parents seeking guidance on their child''s immunization status or other pertinent health information.
- Provided compassionate nursing care to students with acute and chronic medical conditions, ensuring their safety and wellbeing.
- Maintained accurate medical records for all students, ensuring compliance with state regulations and confidentiality requirements.
- Educated students on various health topics to promote overall health and wellbeing.
- Implemented emergency protocols in medical emergencies to promote safety for students and staff.
- Provided support to students with special needs and disabilities to deliver appropriate care and meet educational needs.
LPN Field Nurse
10 Months- Conducted comprehensive patient assessments and developed individualized care plans.
- Administered medications and monitored patient reactions to treatments.
- Collaborated with multidisciplinary teams to coordinate patient care effectively.
- Educated patients and families on health management and disease prevention strategies.
- Ensured compliance with healthcare regulations and best practices in home settings.
- Led initiatives to improve patient satisfaction through quality care and effective communication strategies.
- Administered medications safely and effectively, preventing adverse reactions or complications.
- Maintained accurate documentation of patient assessments and treatments, ensuring compliance with regulatory standards.
- Educated patients and families on healthcare management strategies, promoting self-care and wellbeing.
- Delivered emotional support to patients facing challenging diagnoses or difficult treatments, fostering resilience during recovery processes.
- Coordinated with physicians to implement prescribed treatment plans, ensuring consistency in patient care delivery.
- Managed complex wound care for improved healing rates and reduced infection risk.
- Provided exceptional patient care by meeting physical, psychological, and overall care requirements to support daily living needs and independence.
- Improved patient outcomes by providing high-quality nursing care and timely interventions.
- Assessed patients by observing and recording vital signs, gathering specimens and reviewing lab test results.
- Completed thorough assessments to identify changes in patients'' condition, implementing appropriate interventions as needed.
- Conducted home visits to monitor patient status, adjusting care plans as necessary for optimal health outcomes.
- Reduced hospital readmission rates by closely monitoring patients'' progress and executing effective care plans.
- Implemented preventive measures that mitigated the spread of infections among vulnerable patient populations.
- Served as a liaison between patients and their healthcare providers, advocating for their needs while promoting informed decisionmaking.
- Utilized evidence-based practices in administering nursing care that aligned with industry best practices and promoted positive results.
- Collaborated with other nurses to provide seamless coverage during shift changes ensuring continuity of safe quality patient care.
- Provided skilled nursing care for diverse populations, including geriatric, pediatric, and chronically ill patients.
- Interpreted lab results and followed physicians orders to prescribe medications or other treatments.
- Worked closely with healthcare staff to devise personalized care plans adaptive to changing patient needs by detailing treatment methods, dosage and duration.
- Participated in ongoing professional development opportunities to maintain and enhance nursing skills, consistently delivering high-quality patient care.
- Complied with applicable legal requirements for HIPAA and documentation standards.
- Reviewed all medicines to identify possible adverse reactions, significant side effects, drug allergies and contraindicated medications.
- Established realistic, measurable and observable goals consistent with patients' diagnosis.
- Administered effective nursing care to ill, injured, convalescent and disabled patients.
- Monitored patient health conditions to report changes to assigned physician.
- Provided patient education on health care issues and prescribed medications.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Helped patients complete bathing, dressing and eating.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Organized and updated patient charts and records by reporting vitals, medical history, treatment plans, current medications, medication reactions, allergies and health status information.
- Enhanced patient satisfaction with compassionate, individualized nursing services tailored to their unique needs.
- Developed strong rapport with patients through clear communication skills that foster trust within the nurse-patient relationship.
Licensed Practical Nurse
3 Years 1 Month- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Obtained patient vital signs and input/output measurements from inpatients.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted a culture of teamwork through active participation in unit meetings, performance improvement initiatives, and collaborative problem-solving efforts.
- Enhanced patient care by performing comprehensive assessments and developing individualized care plans.
- Reduced hospital readmissions by providing thorough discharge planning and follow-up care coordination.
- Contributed to organizational success by participating in accreditation surveys, quality assurance programs, and ongoing staff education activities.
- Coordinated with pharmacy staff to ensure accurate medication dispensing, minimizing errors.
- Supported patients and families through education on home care procedures, enhancing post-discharge outcomes.
- Collaborated with interdisciplinary healthcare team members to develop individualized care plans for patients.
- Administered medications to ensure adherence to treatment plans, improving health outcomes.
- Implemented infection control protocols, significantly reducing incidence of hospital-acquired infections.
- Enhanced patient recovery by providing compassionate care and closely monitoring vital signs.
- Improved patient satisfaction with empathetic communication and timely response to needs.
- Took samples to complete diagnostic and routine assessment tests.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
- Administered medications and treatments as prescribed by physicians.
- Trained and mentored new nursing staff on clinic protocols and best practices.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Comforted and counseled patients and families throughout care process.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Delivered culturally competent care that respected diverse patient populations'' unique values, beliefs, and traditions.
- Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Conducted regular patient assessments to identify changes in health status, enabling timely interventions.
- Delivered wound care and managed dressings, preventing infections and promoting healing.
- Monitored patient reactions to medications and treatments, quickly addressing adverse reactions.
- Assisted in minor surgical procedures, enhancing patient comfort and supporting surgical team efficiency.
- Administered medications and injections to patients.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Delivered emotional support to patients and families during challenging times.
- Responded to patient requests with appropriate clinical and personal assistance.
- Evaluated patient histories, complaints, and current symptoms.
Education
No Degree - Nursing
Skills
Medication administration
Direct patient care
Vital signs monitoring
HIPAA compliance
Wound care
Compassionate care
Physical assessment
Clinical documentation
Geriatric care
Vital signs
Clinical judgment
Patient care
Patient assessments
Documentation accuracy
Medication dispensing
Diabetes management
Immunization administration
Infection control
Family communication
Breathing treatments
Health education
Patient evaluations
EMR / EHR
Emergency response
Patient relationship building
Patient triaging
ADL assistance
Patient intake
Preventive care
Caregiving skills
Palliative care
Staff supervision
Pulse oximetry tracking
Patient management
Behavioral assessment
Chronic disease management
Outpatient care
Medical office administration
Home health care
Regulatory requirements
Trauma-informed care
Verbal and written communication
End-of-life care
Pain management
Medication reconciliation
Preoperative care
Patient safety protocols
Quality assurance
Accomplishments
- Recognized by management for having no deficiencies for yearly Quad A inspection.
Certification
- FMCA certification for drug screening
Timeline
Licensed Practical Nurse/Office Manager
Carlock Family Medical Clinic
09.2020 - CurrentRead More
LPN School Nurse
Vernon Parish School Board
08.2009 - 09.2020Read More
LPN Field Nurse
Midstate Home Health
11.2005 - 09.2006Read More
Licensed Practical Nurse
Rapides Regional Medical Center
10.2002 - 11.2005Read More
Northwestern State University of Louisiana
No Degree from Nursing
Read More