Karen Bradley
Toms River,NJ
Summary
I am a talented, ambitious and hard working individual with experience in production, leadership & customer service. Furthermore, I am proficient at handling multiple tasks on a daily basis competently and at working well under pressure.
Overview
23
23
years of professional experience
Work History
Secretary
Toms River Regional Schools
Toms River, NJ
08.2023 - Current
- Attendance - Monthly report, weekly attendance letters
- Field Trips - Planning & using trip tracker
- Student withdrawals
- Teacher Vouchers
- Contacting Transportation - busing issues - making sure incoming students have transportation
- HIB letters
- NJSLA Testing Prep
- Genesis
- Managed Google calendar
- Answer & direct phone calls
- Filled in for Administrative Assistants medical leave
Production Manager
Farro's Tees
Toms River, NJ
10.2016 - 03.2023
- Drafted and updated production documentation tracking status and delivery timelines.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
- Managed materials to meet production goals and specific customer demands.
- Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
- Coordinated production requirements with material handling and staffing functions.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Coached and mentored employees to develop and enhance career skills.
- Various office duties including answering phones, taking payments, customer relations.
Fine Jewelry Supervisor
Macy's Department Store
Toms River, NJ
02.2011 - 10.2015
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Processed credit card payments and counted back change and currency with 100% accuracy rate.
- Researched out-of-stock items to find additional inventory in other store locations.
- Used Point of Sale register system to complete transactions.
- Built lasting client relationships by organizing and planning sales events.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Worked with security on monthly reports of merchandise quality control.
- Monthly reports of sending merchandise to operations management
- customer service
Cosmetologist
Salon V Hair Design
Ridgewood, NJ
05.2001 - 08.2015
- Scheduled client appointments.
- Updated and maintained customer information records and beauty services provided.
- Met with customers to discuss style preferences and special requirements before treatment.
- Kept notes listing preferences and services provided to clients for quick reference.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Designed cleaning schedules and organizational systems for treatment and sales areas.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Operated cash registers to receive payments from patrons.
- Responded to customer inquiries by phone, email and in person.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Ordered, displayed and maintained supplies.
Skills
- Verbal and Written Communication
- Decision Making
- Leadership
- Highly Organized
- Time Management
- Teamwork
- Self Motivated
- Detail-Oriented
Timeline
Secretary
Toms River Regional Schools
08.2023 - Current
Production Manager
Farro's Tees
10.2016 - 03.2023
Fine Jewelry Supervisor
Macy's Department Store
02.2011 - 10.2015
Cosmetologist
Salon V Hair Design
05.2001 - 08.2015