Karen Brado-Allen
Mifflinburg Lumber and Building Supplies
Mifflinburg,PA
23
years of professional experience
I thrive on meeting new people and building genuine connections. I bring a positive outlook to my work and approach challenges with creativity, curiosity and strong problem solving mindset.
Work History
Customer Service Supervisor
1 Year 9 Months- Supervised customer service team
- Resolved customer inquiries, concerns and complaints
- Trained new staff on company policies, and procedures
- Acted as Manager on Duty for store
- Collaborated with management to refine customer service protocols for enhanced workflow efficiency
- Promoted a positive work environment through constant communication
Receiving Manager
5 Years 3 Months- Supervised receiving processes to ensure accuracy in inventory management
- Trained and mentored staff on safe handling and storage of products
- Implemented improvements in workflow to enhance efficiency in receiving operations
- Coordinated with vendors to resolve discrepancies in shipments and deliveries
Business Development Manager
4 Years 8 Months- Built strong customer relationships with current customers, and develop new customers
- Worked in Tigerpaw (CRM)to streamline customer interactions and delivery of services
- Reached out to potential customers via telephone, email, and in-person inquiries
- Managed a diverse group of customers, and delivered exceptional customer service
Manager of Communications and Engagement
5 Years 6 MonthsAssistant to the Executive Director
4 Years 1 MonthEducation
Bachelor of Science - Communications
Skills
Problem-solving
Time management
Customer service
Multitasking and organization
Timeline
Customer Service Supervisor
Mifflinburg Lumber and Building Supplies
01.2025 - CurrentRead More
Receiving Manager
Lowes
09.2019 - 12.2024Read More
Business Development Manager
Contrast Communications
11.2014 - 07.2019Read More
Manager of Communications and Engagement
Bucknell University
11.2007 - 05.2013Read More
Assistant to the Executive Director
SUM Child Development
09.2003 - 10.2007Read More
Western Michigan University
Bachelor of Science from Communications
Read More