Karen Briseno
Edinburg,TX
Summary
Dedicated administrative professional with successful experience in a fast-paced office and clinical settings. Hardworking team player with expertise in completing various clerical and nursing tasks as well as offering staff support. Responsible, punctual and productive professional when working with little to no supervision. I'm an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Accounting Assistant
Robert F. Barnes Customs Brokerage
05.2022 - Current
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Reduced processing errors by implementing new system of double-checking entries.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Supported management by processing invoices and documents with consistent on-time delivery.
Pharmacy Technician
HEB Pharmacy
03.2021 - 04.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Collected co-payments or full payments from customers.
Billing Clerk/Data Entry Coordinator
Logicorp Transportaiton
06.2017 - 03.2021
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
- Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
- Managed invoicing and payment processing operations.
- Processed customer invoices, credit memos and payments within established timelines.
- Generated daily, weekly and monthly reports for billing department.
- Supported accounts receivable by reconciling billing discrepancies, enhancing financial accuracy.
- Maintained high levels of accuracy in data entry, minimizing discrepancies in billing and customer accounts.
- Researched and resolved billing discrepancies to enable accurate billing.
Eyewear Specialist
Visionworks of America
10.2015 - 04.2017
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Ensured a seamless customer experience by efficiently managing eyewear orders, tracking progress, and communicating updates to clients proactively.
- Exceeded sales targets consistently while maintaining high levels of customer satisfaction through attentive service.
- Provided exceptional after-sales support by addressing customer queries, concerns and complaints promptly and professionally.
- Collaborated with optometrists to ensure accurate prescription measurements were taken, ensuring optimal visual outcomes for clients.
CNA
Anthony's Home Health
06.2013 - 09.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Conducted basic physical assessments on new admissions to gather data for nursing staff evaluation.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Education
Associate of Applied Science - Health Information Technology
South Texas College
Mcallen, TX05.2026
Certificate - Pharmacy Technician
RGV Careers An Intitute For Higher Learning
Pharr, TX05.2014
Certificate - Certified Nursing Assistant
RGV Careers An Intitute For Higher Learning
Pharr, TX01.2013
High School Diploma -
E.L. Broady Academy
San Antonio, TX05.2012
Skills
- Customer Service
- Accounts Payable and Receivable
- Strong Communication Skills
- MS Office
- Administrative Support
- Patient Care
- HIPAA Compliance
- Medical terminology knowledge
Timeline
Accounting Assistant
Robert F. Barnes Customs Brokerage
05.2022 - Current
Pharmacy Technician
HEB Pharmacy
03.2021 - 04.2022
Billing Clerk/Data Entry Coordinator
Logicorp Transportaiton
06.2017 - 03.2021
Eyewear Specialist
Visionworks of America
10.2015 - 04.2017
CNA
Anthony's Home Health
06.2013 - 09.2015
Associate of Applied Science - Health Information Technology
South Texas College
Certificate - Pharmacy Technician
RGV Careers An Intitute For Higher Learning
Certificate - Certified Nursing Assistant
RGV Careers An Intitute For Higher Learning
High School Diploma -
E.L. Broady Academy
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