Karen Brock

Work History

Memphis Obstetrics and Gynecology

Germantown, TN

01.2018 - Current

Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment..
Changed dressings on wounds to prevent infection and check for healing.
Educated patients about medications, procedures and physician's instructions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Conducted insurance verification and pre-certification and pre-authorization functions.
Labeled and completed lab requisitions using ICD and CPT coding.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Organized charts, documents and supplies to maintain team productivity.
Incorporated outside records into charts and EHR.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Cleaned and maintained medical equipment following procedures and standards.
Performed preliminary physical tests to accurately record results in patient history summary
Administered medications under physician's supervision.
Handled general office duties to support administrative staff during peak hours.

Dr Michael Bronstein

01.2000 - 01.2018

Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Cleaned and maintained medical equipment following procedures and standards.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Contacted pharmacies to submit and refill patients' prescriptions.
Conducted insurance verification and pre-certification and pre-authorization functions.
Incorporated outside records into charts and EHR.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Labeled and completed lab requisitions using ICD and CPT coding.
Performed preliminary physical tests to accurately record results in patient history summary.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.

Universal Cheerleading Association

Memphis, TN

1994 - 2000

Developed and coordinated nationwide travel packages for all special events including parades and National Championships at Walt Disney World
Planned and coordinated registration, hotel accommodations and transportation to facilitate smooth execution of event activities.
Oversaw advanced event registration and day-of check-in to handle high volume of guests.
Oversaw work of up to 15 staff seamlessly executing professional events.
Worked in tandem with department head to coordinate logistics of all calendar events.
Organized event facility, food and beverage selections and audio-visual arrangements.
Coordinated vendors, timelines and budgets for events.
Tracked payments, balances and registrations for various events.

Ruch Clinic

Memphis, TN

1989 - 1994

Scheduled appointments for patients via phone and in person.
Educated patients about medications, procedures and physician's instructions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.