
Results-driven individual with a strong background in operations and customer service. Known for exceptional attention to detail and commitment to quality assurance, consistently delivering accurate order fulfillment and supporting team development.
Cleanup old orders within less than 72 hours, sometimes repicking the entire order or locating the existing order and check tracking on the shipment websites. Help out Group Lead when necessary.
Processed customer orders efficiently using order management systems
Verified order accuracy, ensuring timely fulfillment and customer satisfaction. Order must be checked and if all the items are not there they must be filled. must got to the correct locations to pick items and weigh the box and put correct information in computer. Then push the box on the conveyor to go to padlocker to put appropriate stickers on and then send to the shipping lanes.
Assisted in training new clerks on operational procedures and software tools
Starting out Part-time until August 1, 2021.
then I went Full-time.
Working from Planograms.
Merchandising the products according to the documents from the computer programs in house.
Assisting customers with finding products, selling said products/tools, to help with the in home/DIY projects of the customer.
Daily mail sorting and distribution per department of said office.
Processing each piece of mail according to the needs of the documents, removing any currency enclosed with documents, made sure all was accounted for. Documents were needed to be expedited per day received. Paperwork needed to be read, filed stamped filed with Certificates per the documents being able to be filed or a rejection needed to be typed out and sent back to customers/companies. Following all pertinent documentation either by email, mail and assisted with multiple phone calls on their filings and law and or information on the website.
While preforming the above tasks, I would help with walk in customers/companies to file documents immediately while they waited.
Multitasking and organization