Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Karen Brown

Sand Springs,OK

Summary

Dynamic General Manager with a proven track record at Kickstart ATV, excelling in inventory control and customer relationship management. Expert in budgeting and negotiation, I drive operational efficiency and foster team motivation, achieving significant cost savings while enhancing service quality. Committed to delivering exceptional results through effective communication and leadership.

Overview

15
15
years of professional experience

Work History

General Manager

Kickstart ATV
Sapulpa, Oklahoma
05.2021 - Current
  • Managed daily operations to ensure smooth workflow across all departments.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.

Real Estate Broker/Instructor

Group One
Claremore, Oklahoma
03.2011 - Current
  • Facilitated property showings and open houses for potential buyers.
  • Negotiated sales agreements and contracts with clients and stakeholders.
  • Conducted market analysis to determine property values and trends.
  • Built relationships with clients, providing personalized service and support.
  • Collaborated with lenders and inspectors to ensure smooth transactions.
  • Mentored junior agents on best practices in real estate brokerage.
  • Negotiated offers between buyers and sellers in order to reach an agreement on price and terms of sale.
  • Kept accurate records of all transactions including notes from meetings or phone calls with clients as well as copies of signed contracts or documents related to each deal.
  • Maintained accurate records to comply with federal, state and local standards.
  • Provided guidance regarding local zoning laws, homeowner association rules, mortgage requirements, escrow procedures, title insurance policies.

Education

Associate of Arts - General

Tulsa Community College
Tulsa, OK
05-2016

Skills

  • Inventory control
  • Customer relationship management
  • Budgeting
  • Negotiation techniques
  • Employee training
  • Problem solving
  • Effective communication
  • Team leadership
  • Time management
  • Motivation
  • Conflict resolution

Affiliations

  • Mountain Biking
  • Skiing

Timeline

General Manager

Kickstart ATV
05.2021 - Current

Real Estate Broker/Instructor

Group One
03.2011 - Current

Associate of Arts - General

Tulsa Community College

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