Karen Campos
Phoenix
Summary
Resourceful and experienced worker offering expertise in customer service, back office skills, and experienced prep-cook. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
Office Assistant
Aseret Enterprise, LLC
10.2020 - 11.2023
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Coordinated and scheduled meetings and appointments.
- Purchased and maintained office supplies.
- Responded to inquiries from callers seeking information.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Wonderwoman Auto Sales
Wonder Woman
01.2014 - 09.2020
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Managed accounts to retain existing relationships and grow share of business.
Uptown Alley
Uptown Alley
01.2011 - 10.2014
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Trained and assisted new kitchen staff members.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Controlled food cost and waste by selecting and using correct ingredients and amounts.
- Identified inefficiencies leading to improved productivity.
- Worked with management team to implement proper division of responsibilities.
- Supported Supervisor by preparing production reports and collating quality documentation.
- Trained assembly finishers and evaluated quality of work.
Store Manager
99 Cent Store
03.2000 - 12.2010
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
Delivery Courier
Trunk City
02.1999 - 02.2000
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Drove safely at all times to avoid accidents and harm.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Verified package information to check for accuracy and completeness.
- Contacted customers to confirm delivery details and locations.
- Utilized GPS navigation systems to navigate faster routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
GED -
Maricopa Community Colleges - Glendale Community College
Glendale, AZ01.2002
Skills
- Complex Problem-Solving
- Payment Processing
- Delivery Scheduling
- Problem Solving
- Effective Communication
- Interpersonal Skills
- Decision Making
- Bilingual In Spanish
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
Aseret Enterprise, LLC
10.2020 - 11.2023
Wonderwoman Auto Sales
Wonder Woman
01.2014 - 09.2020
Uptown Alley
Uptown Alley
01.2011 - 10.2014
Store Manager
99 Cent Store
03.2000 - 12.2010
Delivery Courier
Trunk City
02.1999 - 02.2000
GED -
Maricopa Community Colleges - Glendale Community College
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