Karen Cardenas
Green Bay,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Also to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Student Advancement Center
Office Assistance
01.2024 - Current
- Organized and detail-oriented with a strong work ethic.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Ticketing Assistant
Assistance
11.2023 - Current
- Input customer reservations, payment sources, and contact details into Sabre system.
- Ensured prompt response times by managing inbound calls regarding event information and booking requests.
- Provided exceptional service to patrons, addressing concerns and ensuring a positive experience at events.
- Reviewed and updated customer information to maintain up-to-date records for high-quality service.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Enhanced customer satisfaction by efficiently processing ticket purchases and providing accurate event information.
TJ Max
Associate
03.2022 - 06.2023
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Resolved problems, improved operations, and provided exceptional service.
- Provided professional services and support in a dynamic work environment.
- Developed and maintained courteous and effective working relationships.
Babysitter
Babysit
01.2022 - 06.2023
- Communicated positively with children and guardians.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Taught children basic life skills, manners and personal hygiene.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
- Played games, worked on puzzles, and read books to young children.
Education
Bachelor of Arts - Business Management
University of Wisconsin - Green Bay
Green Bay, WI05.2027
High School Diploma -
Hermiston High School
Hermiston, OR06.2023
Skills
- Cultural Awareness
- Supervision and leadership
- Troubleshooting
- Problem-Solving
- Multitasking
- Microsoft and Google Software Proficiency
- Bilingual in Spanish
- Teamwork and Collaboration
Accomplishments
- Collaborated with a team of 4 in the development of an Alumni Project.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Native or Bilingual
Additional Information
Reference Available Upon Request
Timeline
Student Advancement Center
Office Assistance
01.2024 - Current
Ticketing Assistant
Assistance
11.2023 - Current
TJ Max
Associate
03.2022 - 06.2023
Babysitter
Babysit
01.2022 - 06.2023
Bachelor of Arts - Business Management
University of Wisconsin - Green Bay
High School Diploma -
Hermiston High School
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