Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karen Carneiro

Tampa,FL

Summary

Bilingual, motivated, and customer-focused with experience, serving diverse populations in fast-paced environments. Seeking a position where to continue strong communication skills, attention to detail, and commitment to deliver respectful, helping service that ensures passengers feel safe, informed, and welcomed.

Overview

2
2
years of professional experience

Work History

Catering Staff Member

Mise En Place
12.2023 - Current
  • Provided excellent service under high-pressure situations, ensuring smooth event operations.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained clean and organized workspaces, adhering to strict health standards.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.

Restaurant Busser

Dewey/ Mise En Place
02.2024 - 07.2024
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Sales Associate

H&M Hennes & Mauritz
11.2024 - 05.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Host

Mise En Place
03.2025 - 07.2025
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Gaither High School
Tampa, FL
05.2024

Skills

  • Active listening
  • Team player
  • Desire to help others
  • Patient and empathy
  • Hard worker
  • Problem-solving
  • Dependability

Languages

Portuguese
Native or Bilingual

Timeline

Host

Mise En Place
03.2025 - 07.2025

Sales Associate

H&M Hennes & Mauritz
11.2024 - 05.2025

Restaurant Busser

Dewey/ Mise En Place
02.2024 - 07.2024

Catering Staff Member

Mise En Place
12.2023 - Current

Gaither High School

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