Karen Carson
Jane Lew,WV
Summary
Have a total of ten years of managerial and supervision experience pertaining to the related fields: analysis work, finance, home operations, and customer relations. Skilled in providing comprehensive legal support across various practice areas, including research, document preparation, and case management. Known for ability to streamline office processes, enhancing efficiency and supporting legal teams in delivering client-focused solutions. Possess strong analytical skills and adaptability, successfully navigating complex legal environments. Contributed to significant improvements in workflow and case handling techniques, positively impacting overall team performance and client satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Legal Instrument Examiner
Federal Bureau Investigation
Clarksburg, WV
01.2019 - Current
- Acting as a supervisor entails mentoring, counseling, advising, and used problem solving and judgment to help guide examiners with worked related situations and/or transactions
- Recently, enrolled in the Basic Relief Training (BRT) for the TDY supervisor pool
- Explore extensive research by using administrative/organizational policies, procedures, problem solving skills and judgment to set correct status to records that may obtain potential State and Federal prohibitors
- Aided in the launch of what is known as the Bipartisan Safer Communities Act (BSCA)Under 21 (U21)
- BSCA U21 establishes additional requirements for firearms-related background checks for prospective purchasers who are 18 to 20 years of age
- Participating on an Information Received team
- Information received is where an examiner will enter incoming fax information for each transaction worked for every examiner within NICS
- Communicate and collaborate with my supervisor, colleagues, courts, police departments and federal firearm licensee in person, via email, and phone daily.
Custodian III
Nicholas County Board of Education
Summersville, WV
12.2006 - 12.2018
- Supervised, trained, and evaluated new custodian
- Assisted the administrator in developing a yearly safety plan, identifying problematic areas of the school with the Brim insurance inspections, and the WV fire marshal and purposing ways of fixing these problems; an example: by completing monthly and yearly inspections, and contacting the county maintenance department in a timely fashion
- As a professional affiliation for WVSSPA worked as a liaison advocating for all member employees of the school
- Some examples of representation were decision- making processes included defended them in disciplinary proceedings helping them use the union’s grievance process if they believed the employer was violating the law
- This was done by studying the county, state and federal law and articulating to the individuals on how to legally handle the situation
- Oversaw the security of the buildings as well as enforced the security of the building by making sure all doors and windows were closed and locked
- All fire doors to the hallways stayed shut throughout the day and made sure no student wondered the hallways
- Collaborated with Homeland Security to ensure safety protocol was in place for active shooter, weather emergencies, chemical spill emergencies, fire and other emergencies that may raise
- Drafted a detailed handbook of all equipment manuals and schedules that assisted with: the operation of the heating system including a schedule for changing roof units and furnace filters, location within the building of all electrical boxes, fire suppressants, how to operate and interpret the codes of the fire alarm system.
Certified Phlebotomy Technician, Insurance Examinee
Hooper Holmes and Pro Care Enterprise
Charleston & Tioga, WV
09.2008 - 09.2009
- Acted as a liaison between the company and my personal company purposing wages for work being completed
- Administered biometric insurance health screening for Hooper Holmes
- Documented vital information from the recipient
- Evaluated patient health status by drawing blood samples, performing centrifugation, and submitting specimens for testing as part of triage process.
- Completed multiple certifications while contracted with Hooper Holmes.
Office Manager
Summersville Glass Inc.
Summersville, WV
04.2008 - 08.2008
- Communicated with customers via phone, and email
- Scheduled orders with windshield/glass companies
- Maintained an organized office
- Implemented an efficient filing system
- Processed payroll and printing payroll for all employees
- Implemented procurement with different companies determining the cost of parts being delivered and planning the execution of the equipment
- Supervised in operational requirements by scheduling employees for the OSHA certification, assigning employees with different task throughout the day and making sure their mining certification were up to date.
Office Worker
RAMCO
Tioga, WV
01.2015
- Assisted the Owner/office Manager with document development, photocopying and paperwork distribution tasks
- Operated office equipment such as copiers and printers
- Coordinated with the office manager/owner on developing new and upcoming projects
- Followed up and sent information to interesting parties about upcoming project via email
- Drafted items to be sold on eBay
- Developed fliers for different projects.
Education
Bachelor of Arts Special Education -
Western Governors University
Salt Lake City, Utah05.2017
Associate Applied Science -
New River and Community and Technical College
Summersville, WV05.2012
Skills
- Clear Verbal and Written Communication
- Experience using electronic communications devices
- Experience using apps
- Experience using Microsoft applications
- Experience using accounting software
- Experience using CADs software
- Experience using NICS related software
- Leadership Skills
- Financial skills
- Analytical Research Skills
- Proficient Technical Writer
- Teaching skills
- Clerical skills
- Critical Analysis Proficiency
- Attention to detail
- Self-motivation
- Reliability
- Adherence to organizational policies and procedures
- Effective Public Relations
- Cooperative work
- Strong work ethic
- Positive approach
- Strong interpersonal ability
- Organization skills
- Goal-oriented
- Problem-solving aptitude
- Judgement and Decision Making
Volunteer Experience
Nicholas County Career and Technical Center, Community Haunted House, 10/2014, Craigsville, WV, Raised money to help Skills USA students attend Skills USA.
Training
Yearly Safety/ Lift/insurance/driving training, 08/2009-2015, Nicholas County Board of Education, Summersville, WV, 18
Certification
Behavioral/Emotional Certification, December 19, 2014
West Virginia Board of Education, WV
CK and Mild to Moderate Certification, April 13, 2015
West Virginia Board of Education, WV
Elementary Education Social Studies and Science Subtest, March 14, 2015
West Virginia Board of Education, WV
Honor Society, May 17, 2016
Honor Society.org
Timeline
Legal Instrument Examiner
Federal Bureau Investigation
01.2019 - Current
Office Worker
RAMCO
01.2015
Certified Phlebotomy Technician, Insurance Examinee
Hooper Holmes and Pro Care Enterprise
09.2008 - 09.2009
Office Manager
Summersville Glass Inc.
04.2008 - 08.2008
Custodian III
Nicholas County Board of Education
12.2006 - 12.2018
Bachelor of Arts Special Education -
Western Governors University
Associate Applied Science -
New River and Community and Technical College
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