Karen Casey

Work History

Caregiver

ABC Home Health Care

Pueblo, CO

11.2021 - 04.2022

Monitored client monitored medications, and tracked behaviors to keep healthcare supervisor well-informed.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Transported individuals to events and activities, medical appointments, and shopping trips.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Entrusted to handle confidential and sensitive situations in professional matter.
Scheduled daily and weekly care hours for client caseload.

Residential Caregiver

Las Animas County Rehabilitation Center

Walsenburg, Colorado

06.2018 - 02.2020

Reported unusual or urgent circumstances in clients' condition or environment immediately to nurse supervisor.
Completed entries in log books, journals, and care plans to accurately document and report client progress.
Provided mobility assistance such as walking and regular exercising.
Assisted disabled clients to support independence and well-being.
Provided transportation and appointments management.
Followed nutritional plans to prepare optimal meals.
Administered medication as directed by physician.
Developed rapport to create safe and trusting environment for care.
Assisted clients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Monitored client health by performing routine pulse, temperature and blood pressure checks.
Followed directions of licensed nurses to administer medications and treatments.
Facilitated personal hygiene management, feeding and ambulation.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Documented client information and care activities in electronic health record.
Completed activities of daily living for clients unable to self-care, and assisted those with limited mobility in completing tasks.
Helped clients with self-feeding and assisted feeding, based on individual needs.
Supported needs of 5+ residents under long-term care.
Traveled to clients' home to complete healthcare services and promote continuity of care.
Encouraged clients to participate in safe physical activity to help boost mood and improve overall wellness.

Retail Sales Associate/Department Manager, Outdoor, Lawn, and Garden

Wal-Mart Supercenter

Burleson, TX

10.2007 - 12.2017

Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Communicated with managers of other departments to maintain transparency.
Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
Worked outdoors in weather conditions to care for plants and serve customers.
Restocked shelves with new plants each day and rotated stock for optimal appearance.
Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Pruned and trimmed plants and trees to maintain shape and promote healthy growth.
Watered plants every week and regularly checked for naturally wilted parts to remove.
Maintained walkways and paths throughout gardens for safe navigation.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Helped customers locate products and checked store system for merchandise at other sites.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Selected correct products based on customer needs, product specifications and applicable regulations.
Contributed to team objectives in fast-paced environment.
Trained new employees on customer service, money handling and organizing strategies.

Medical Transcriptionist

Self-employeed

Crowley, TX

07.1999 - 06.2000

Followed all HIPAA rules and regulations regarding patient confidentiality.
Recorded information using word processing, dictation and transcription software and equipment.
Worked cohesively with physicians and other clinical staff to complete transcriptions.
Maintained 100% accuracy rate for spelling and content.
Attended training associated with role to improve skills and boost speed.
Applied medical terminology related to provider-specific treatments and techniques.
Performed qualitative analysis of records for accuracy, internal consistency and correlation of recorded data.
Demonstrated excellent skills to understand diverse accents and dialects.
Accurately documented medical dictation to record patient care records.
Transcribed and edited physician reports from dictation.
Maintained security and privacy of records to protect patients and providers.
Translated medical jargon into correct terminology.
Referred to variety of medical sources to prevent mistakes in medical terms.
Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.

Summary

Overview

Work History

Caregiver

Residential Caregiver

Retail Sales Associate/Department Manager, Outdoor, Lawn, and Garden

Medical Transcriptionist

Education

BBA - Business Management, Marketing

Vocational Diploma - Anatomy And Physiology, Medical Terminology

Skills

Interests

Work Availability

Timeline

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