Karen Castillo
Warehouse Associate
Carol Stream,IL
Summary
Resourceful associate able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase success against challenging performance targets. Resolves problems swiftly, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Warehouse Picker
WESCO
02.2023 - Current
- Used scanners to quickly locate and track items in warehouse.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Contributed to a positive work culture by actively participating in team meetings and offering constructive feedback for process improvements.
- Stored materials and supplies for accessibility and easy retrieval.
Cleaner
Luis's Cleaning Crew
01.2022 - 04.2023
- Organized and used industrial cleaning products following strict procedures.
- Removed trash, debris and other waste materials from premises.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Developed and implemented comprehensive cleaning plan for entire housing units.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs of units and due dates.
Cashier
Walgreens
03.2020 - 04.2022
- Handled cash with high accuracy and took care to check bills for fraud.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Learned duties for various positions and provided backup at key times.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Warehouse Worker
Office Depot Inc
10.2018 - 03.2020
- Inspected work areas in the beginning of shift for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Minimized product damage through careful maneuvering and transporting of fragile items.
Education
High School Diploma -
Glenbard North High School
990 Kuhn Rd, Carol Stream, IL 60188 05.2001 -
Skills
Inventory Management
Equipment Operation
Teamwork and Collaboration
Quick Learner
Continuous Improvement
Storage Organization
Customer Service
Adaptable to change
Task Prioritization
Light maintenance
Multitasking
Timeline
Warehouse Picker
WESCO
02.2023 - Current
Cleaner
Luis's Cleaning Crew
01.2022 - 04.2023
Cashier
Walgreens
03.2020 - 04.2022
Warehouse Worker
Office Depot Inc
10.2018 - 03.2020
High School Diploma -
Glenbard North High School
05.2001 -