KAREN CATES
Hurdle Mills,NC
Summary
Highly motivated individual seeking new challenges. Possesses a robust work ethic, adaptability, and outstanding interpersonal abilities. Skilled in working efficiently without supervision and rapidly acquiring new skills. As a retiree, I am searching for an opportunity that requires 20-30 hours of work per week.
Overview
14
14
years of professional experience
Work History
Charge Master Analyst
Duke University- PRMO
Durha, NC
01.2010 - 06.2013
- Maintained accurate records of all data collected during analysis processes.
- Analyzed large datasets with statistical methods and software programs.
- Identified needs of customers promptly and efficiently.
- Collaborated with cross-functional teams on projects related to analytics initiatives.
- Served as a resource person for new hospital-based clinics and practices to establish a charge master.
Professional Billing Manager
Duke Medical Center
Durham, NC
01.1999 - 01.2011
- Developed and implemented billing procedures to ensure accurate data entry and timely payment collection.
- Participated in process improvement initiatives to increase efficiency within the department.
- Researched complex billing issues using internal resources and external sources as needed.
- Provided support to Accounts Payable department when needed regarding vendor inquiries or dispute resolution.
- Prepared monthly reports on accounts receivable status and aging analysis.
- Led the transition to electronic billing systems, significantly reducing paper use and contributing to sustainability goals.
- Collaborated with IT department to troubleshoot and resolve billing system issues promptly.
- Streamlined billing processes through the introduction of automated systems, reducing manual errors.
- Implemented new billing system software, resulting in an increase in productivity.
- Conducted regular audits of billing activities to ensure compliance with company policies and regulatory standards.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
Education
High School Diploma -
Orange High School
Hillsborough, NC01-1976
Skills
- Documentation And Reporting
- Regulatory Compliance
- System Analysis
- Information Gathering
- Risk Mitigation
- Audit Support
- Issue Identification
- Compliance Analysis
- Data Processing
- MS Excel
Affiliations
I enjoy gardening, attending church, and participating in my grandchildren's activities, like their ball games.
References
References available upon request.
Timeline
Charge Master Analyst
Duke University- PRMO
01.2010 - 06.2013
Professional Billing Manager
Duke Medical Center
01.1999 - 01.2011
High School Diploma -
Orange High School
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