Karen Charielle, PHR
Summary
A strategic and inspiring Human Resources leader with advanced knowledge of benefits, employment law, compensation, recruitment, and employee relations. Engages with internal employees and leaders, HR centers of excellence and external service providers to promote a high performing organization. Maintains a strong stakeholder focus and service-oriented attitude with strong interpersonal skills to excel in a matrix and remote environment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sr. Human Resources Leader
US LBM Holdings, LLC
10.2009 - Current
- Overview – remote position; multiple roles from HR startup to HR Operations, M&A and Benefits
- Provide competitive benefit programs by negotiating contract renewals, projecting costs and reviewing design offerings
- Direct annual open enrollment for health and welfare benefits and partner with HRIS to program website and mobile phone enrollment
- Manage Benefits Specialists and Benefits Manager
- Support Field HR and Benefits Call Center regarding qualifying events, coverage and EOBs
- Primary contact for all vendors, carriers, and TPAs regarding contracts, policies and service level agreements
- Develop communication materials for intranet and external micro site
- Lead LOA/FMLA/ADA programs
- Partner with Managers and Field HR to transition employees back to work, on to LTD or terminate employment
- Analyze feedback received from annual benefit survey to enhance employee experience
- Design and provide HIPAA training to anyone with PHI access
- Oversee Wellness and COBRA benefit programs
- Prepare annual PTO policies for divisions in multiple states
- Direct 401(k) Plan and partner with TPAs and Finance to perform annual audit and document updates
- Review discriminatory testing and annual 5500 filings of cafeteria and 401(k) plans
- Manage ACA/Creditable Coverage reporting and broker of record changes for acquisition integrations
- Conduct due diligence on acquisition benefit programs, budget, and contracts
- Partner with M&A and HR Centers of Excellence to implement and integrate efficiently
- Chair quarterly benefits steering committee
- Benchmark benefit trends and maintain regulatory compliance with local, state and federal laws
Sr. Human Resources Manager
Stock Building Supply
07.2004 - 10.2009
- Overview - Strategic business partner to New England and NY regions
- Monitored workplace climates through onsite focus groups and satisfaction surveys
- Managed workers' compensation, OSHA and LOA processes and procedures
- Designed and implemented policies and procedures and directed complex employee relations investigations
- Utilized HR Generalists to develop and execute HR plan priorities/deliverables
- Conducted management development and associate training on harassment, health & welfare benefits and retirement plans
- Managed performance development and review process
- Maintained regional staffing levels by strategically forecasting needs based on growth, turnover, and career advancement
- Directed succession-planning process by providing career development/advancement opportunities for bench strength
Human Resources Manager
AUTOMATIC DATA PROCESSING, ADP
09.1999 - 04.2003
- Overview - Strategic Business Partner to New England region
- Managed HR Representatives and Receptionists
- Directed annual 360 feedback and action plans for management team
- Conducted job and needs analysis and implemented new position descriptions
- Directed performance planning and directed common review for entire region
- Implemented Employer of Choice initiatives to achieve retention level of 93%
- Managed acquisition and consolidation efforts
- Designed and delivered training programs on benefits, retention, leadership, performance management, diversity, harassment, coaching and feedback, behavioral interviewing, and career planning with employees and managers
- Sourced and selected candidates for various business groups
- Counseled managers and associates on employee relations issues
- Managed workers' compensation, OSHA and LOA processes and procedures
- Designed and implemented ongoing policies and procedures for region
Education
BSBA - Human Resources
Walden University
Minneapolis, MN2009
AS - Human Resources
Northeastern University
Boston2000
Skills
- ERISA, HIPAA, FMLA, ADA, ACA, FLSA, ADEA
- MS Office, Workday, ADP, Kronos, PeopleSoft, Clear Company, Hire Right
- Employment Law & Ethics
- Matrix & Remote Management
Certification
- Six Sigma Yellow Belt, University of Wisconsin, 2014
- Leadership Program, Virginia Tech Pamplin College of Business, 2007
- PHR Certification, HRCI, 2001
Timeline
Sr. Human Resources Leader
US LBM Holdings, LLC
10.2009 - Current
Sr. Human Resources Manager
Stock Building Supply
07.2004 - 10.2009
Human Resources Manager
AUTOMATIC DATA PROCESSING, ADP
09.1999 - 04.2003
BSBA - Human Resources
Walden University
AS - Human Resources
Northeastern University
- Six Sigma Yellow Belt, University of Wisconsin, 2014
- Leadership Program, Virginia Tech Pamplin College of Business, 2007
- PHR Certification, HRCI, 2001
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