Karen Chatman
DeSoto,TX
Summary
As a Full Desk Recruiter, I serve as the primary point of contact for both clients and candidates throughout the recruitment process. I manage the entire recruitment lifecycle, from initial client consultations and business development to sourcing, interviewing, and successfully placing candidates in suitable roles. My responsibilities also include building and maintaining strong relationships with both clients and candidates to ensure a seamless and effective recruitment experience. I specialize in recruiting for positions across various industries, including Logistics, Hospitality, Financial Services, Sales, Trades, Engineering, and Healthcare.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Recruiting Partner
Goodwin Recruiting
Dallas-Fort Worth Metroplex
10.2023 - 09.2024
- Specializing in full desk recruiting, both contingent and retained recruiting for all positions, both locally and across the United States
- Passive Sourcing and candidate screening to match great candidates with the best position for them
- I work with candidates and clients as a true partner, providing extensive support to find the right fit for both sides
- Client Relationship building by establish and maintain strong relationships with clients to understand their needs and provide effective recruitment solutions
- Consultative Approach, offering strategic advice to clients on market trends, salary benchmarks, and talent acquisition strategies ability to present candidates and recruitment solutions clearly and persuasively to clients
- Negotiating job offers and employment terms between clients and candidates
- Ability to manage and resolve any conflicts that arise during the recruitment process
- Sales and business development by generating new business opportunities, negotiating contracts, and closing deals
- Understanding of the industry and market dynamics to effectively position recruitment services
- Interviewing and administering assessment testing in various interview methods, including behavioral and competency-based interviews
- Ability to handle multiple recruitment assignments and manage competing priorities effectively
- Ensure accuracy in job descriptions, candidate information, and client requirements
- Maintaining accurate records of candidate interactions, job orders, and client communications
- Familiarity with applicant tracking systems (Salesforce, Taleo, ECT) and other recruitment tools
Sr. Recruiter
PeopleScout
06.2022 - 03.2023
- Consulted with hiring managers to further understand business requirements and inform pipeline development.
- Conducted extensive sourcing for candidates in IT, Manufacturing, Logistics, Sales and Finance
- Conducted initial screening and interviewing of potential candidates, assessed suitability and qualifications for open positions.
- Managed onboarding processes for new hires including orientation sessions, paperwork completion, benefit enrollment and training scheduling
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Negotiated offers with successful candidates.
- Searched for qualified job candidates using computer databases, media advertisements, social media, or employee referrals.
- Follow up on onboarding Documents and set up drug screen appointments
- Prepared or maintained employment records using Salesforce system software.
- Handle multiple projects at once.
Project Manager/Recruiter/Fleet Operations Manager
Strategic Focus
Dallas, United States
01.2019 - 07.2022
- Collaborated with hiring managers to understand position requirements.
- Developed job descriptions and postings to attract qualified applicants. Positions included transportation, youth education, and executive roles
- Sourced and screened potential candidates for multiple open positions.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- Maintained Applicant Tracking System records of all applicants.
- Negotiated salaries and other employment terms with successful applicants.
- Conducted regular vehicle inspections to identify potential problems or issues.
- Initiated auto claims procedures with insurance providers
- Researched new technologies such as GPS tracking systems to determine cost-effectiveness in improving fleet operations.
- Managed daily operations of the fleet department including staffing, scheduling and performance management.
- Identified issues with work vehicles and put in maintenance requests with shop department.
- Communicated with upper management and drivers to build lasting relationships.
- Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Recruiter/Fleet Operations Manager
C T S
Dallas
01.2018 - 06.2022
- Sourced truck drivers for numerous top-tier companies
- Sourced CLASS A Truck Drivers utilizing Boolean search techniques
- Executed high-volume recruitment by contacting 50 candidates daily
- Conducted passive candidate sourcing via LinkedIn and Facebook
- Maintained constant follow-up with candidates to expedite the process
- Guided new hires through onboarding procedures
- Implemented comprehensive drug screening processes
- Negotiated salaries and other employment terms with successful applicants.
- Managed daily operations of a fleet of vehicles, including scheduling repairs and maintenance.
- Collaborated with drivers on route optimization strategies to reduce travel time and expenses.
- Processed invoices from suppliers related to fleet operations activities in a timely manner.
- Investigated any accidents or incidents involving company vehicles and took appropriate action.
Sr. Talent Acquisition Recruiter
ManpowerGroup
Dallas/Fort Worth Area
02.2017 - 01.2018
- Source for Comcast candidates using Success Factor and Avature
- High Volume recruiting calling 60+ candidates daily
- Pre-screened candidates
- Prepared write-ups from the interviews that are given to the hiring manager
- Sending out decline letters through Success Factor keeping pipeline in order
- Sent out assessment test
- Passive sourcing using LinkedIn, Facebook and, etc
- Followed up on all candidates to move them through the process in a timely manner
Sr. Talent Acquisition Recruiter - Contract
PeopleScout
Virtual
09.2014 - 01.2016
- Company Overview: supporting Merrill Lynch
- Senior Recruiter for Mid-Alantic and Greater Midwest Regions
- Area lead for full cycle recruiting efforts
- Supported long-term and short term recruiting plans, managed requisitions utilizing applicant tracking system (Taleo)
- Worked directly with business area management to align and implement organizational strategic goals in accordance with the corporate structure
- Directed recruitment efforts, and providing advice and coaching on all aspects of recruitment and talent management
- Interfaced with lines of businesses requiring staffing services to determine number of hires, salary, positions, and job descriptions for short-term and longterm temporary employees
- Sourced resumes to select best qualified candidates and interviewed candidates to better assess qualifications and ascertain personality, personal character, and work ethic
- Validated applicants' references and communicated with previous employers to qualify capabilities and verify work history
- Followed up with clients to evaluate temp employee performance and client satisfaction
- Trained and coached new and junior recruitment specialists to improve quality of hires across all business sectors
- Developed and implemented improved recruitment metrics to enhance metrics reporting
- Supporting Merrill Lynch
Sr Recruiter Virtual
Ayava Staffing Professionals
01.2012 - 12.2014
- Sourced candidates (using various internet source, and referral techniques) Taleo applicants Tracking System, Jobvite, and Smart Recruiters
- Prescreened and presented viable candidates for to our managers, based on detailed job descriptions and qualifications
- Verified employment references and conduct all background checks
- Handled full-cycle recruiting for the Richardson and Irving Call Center
- Scheduled interviews and extended job offers to selected candidates for Engineering, Insurance Agent, Medical, and Customer Service positions
- Briefed and debriefed candidates before and after interview
Sr Recruiter
PODS
Anywhere
07.2014 - 09.2014
- Work remotely from a virtual office to conduct high volume recruiting for Customer Service and Inbound Sales agent's positions
- Post job openings on employment websites, source, screen, and submit quality candidates to the hiring manager for review; coordinate and schedule interviewing process
- Monitor candidate flow through requisitions assigned; update candidate status in candidate database (SuccessFactors); update requisitions with hiring information
- Correspond with Hiring Managers, HR Business Partners, and other recruiters to report status updates; attend virtual meetings weekly to report recruiting and hiring goals/metrics
- Full Cycle Recruiting for the Clearwater, FL Call center
Sr Recruiter Virtual
Providential Mortgage
01.2012 - 12.2013
- Full cycle recruiting for the Dallas Office
- Prescreened potential mortgage candidates and coordinate interview with hiring manage
- Input, maintained and tracked all aspect of candidates
- Initiated background checks and monitored progress
- Managed all Mortgage New Hire Orientation presentation, paperwork and documentation
- Managed the offer letter process including following-up with candidates and extending offers to those selected
Sr Recruiter Virtual
Bankers Life and Casualty Company
01.2010 - 12.2012
- Sourced/ prospected for licensed Insurance Agents for Manager in Houston, Indianapolis, and Oklahoma
- Interviewed agents for all sales managers in Houston, Indianapolis, and Oklahoma
- Achieved/Exceeded weekly goal of 400 calls/week for prospecting
- Managed Airs tracking system
- Set all interviewed appointment for Houston, Indianapolis, and Oklahoma for sales manager office
Recruiter/Insurance Agent Remote
UnitedHealth Group
06.2008 - 05.2010
- Recruited for the Ft worth office
- Sourced resumes for Regional Manager
- Interviewed candidates and setting up first and second interview for managers
- Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
- Educated, qualified, and enrolled seniors into the appropriate Medicare plan
- Used a consultative sales approach to identify the healthcare need of the consumer
- General Lines Licenses
Education
Some College (No Degree) - Business
Cedar Valley College
Lancaster, TXSkills
- Consulting
- Salesforcecom
- Business Development
- Social Media Recruiting
- Candidate Sourcing
- Applicant Tracking Systems
- Job posting creation
- Interviewing expertise
- Recruitment
- New Hire Onboarding
- Pre-Employment Screening
- Customer Relationship Management
- Contract Negotiation
- Work flow planning
- Project Planning
- Project tracking
- Contract negotiation expertise
- Talent Acquisition
- Resume Screening
- Reference checking
- Candidate pipeline development
- Employee Hiring
Personal Information
Title: Recruiting Partner at Goodwin Recruiting
Certification
- Insurance Adjuster-General lines
Timeline
Recruiting Partner
Goodwin Recruiting
10.2023 - 09.2024
Sr. Recruiter
PeopleScout
06.2022 - 03.2023
Project Manager/Recruiter/Fleet Operations Manager
Strategic Focus
01.2019 - 07.2022
Recruiter/Fleet Operations Manager
C T S
01.2018 - 06.2022
Sr. Talent Acquisition Recruiter
ManpowerGroup
02.2017 - 01.2018
Sr. Talent Acquisition Recruiter - Contract
PeopleScout
09.2014 - 01.2016
Sr Recruiter
PODS
07.2014 - 09.2014
Sr Recruiter Virtual
Ayava Staffing Professionals
01.2012 - 12.2014
Sr Recruiter Virtual
Providential Mortgage
01.2012 - 12.2013
Sr Recruiter Virtual
Bankers Life and Casualty Company
01.2010 - 12.2012
Recruiter/Insurance Agent Remote
UnitedHealth Group
06.2008 - 05.2010
Some College (No Degree) - Business
Cedar Valley College
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