Karen Chavez
Ontario,CA
Summary
Detail-oriented and dependable executive support professional with a strong background in communication, customer relations, and office administration. Adept at managing complex schedules, coordinating meetings with clients, and maintaining confidential information. Known for building strong rapport, thriving under pressure, and delivering results in fast-paced environments. Skilled in multitasking, team collaboration, and organizational management, with a flexible and proactive approach to problem-solving. Committed to supporting leadership and improving day-to-day operations through efficiency and professionalism.
Overview
11
11
years of professional experience
Work History
Executive Assistant
Changing Lives Staffing
05.2025 - Current
- Supported executive leadership with calendar management and confidential communications.
- Coordinated meetings, logistics, and follow-ups with internal teams and clients.
- Served as the main point of contact between executives and clients.
- Prepared reports, presentations, agendas, and meeting minutes.
- Managed complex calendars and handled scheduling changes.
- Monitored office supplies and ensured timely restocking.
- Assisted with company events, client visits, and off-site meetings.
Receptionist
Changing Lives Staffing
03.2025 - 05.2025
- Greeted visitors, job candidates, and clients, ensuring a professional and welcoming front office.
- Managed high-volume calls and emails, routing inquiries and scheduling interviews and appointments.
- Assisted with interviewing candidates and supported recruiters in the hiring process.
- Maintained and filed applicant files, updated applicant tracking systems, and supported talent acquisition efforts.
- Verified employment documents, completed onboarding paperwork, and coordinated background checks.
- Performed administrative duties, including scanning and uploading documents into the system.
Legal Processing Assistant
Fontana Courthouse
12.2023 - 05.2024
- Maintained case files and updated records using case management systems.
- Filed, scanned, and retrieved legal documents in compliance with court procedures.
- Prepared certified copies of documents and organized court files.
- Assisted with docket entries and court calendar preparation.
- Accessed minute orders and updated case records.
- Provided public counter and phone support, answering inquiries on court procedures and fees.
Office Assistant
L2C Fashion Studio Handbag Express
12.2022 - 12.2023
- Processed orders from wholesale platforms (Faire, FashionGo, OrangeShine, Shopify) and exported data to Excel.
- Created product listings on each platform, including titles, descriptions, sizes, weights, colors, and image uploads.
- Responded to customer emails and phone calls, providing timely support.
- Placed orders for new customers at trade shows and built strong customer relationships.
Customer Service Representative
Cal Spas
06.2022 - 12.2022
- Answered customer inquiries via phone and email promptly to assist with technical issues
- Filed claims for customer and dealer
- Assured that warranty claims submitted are expedited efficiently
- Found repair services around the costumer’s area to diagnose the problem of the spa
- Assisted in updating QSP, QBBQ, and Cal Spas part numbers, correct spec sheets
- Made daily calls to dealers to obtain orders, present product specials, training dealers in all aspects of Cal Spas and create harmonious relationships
Inbound & Outbound Clerk
Shark Ninja
07.2014 - 02.2020
- Managed inbound inventory, ensuring accurate receipt, inspection, and data entry into the warehouse management system.
- Coordinated outbound shipments, including picking, packing, labeling, and timely dispatch to meet customer orders.
- Signed out drivers and created Bills of Lading for shipments, ensuring proper documentation and compliance.
- Managed a team of 3-6 associates for 3PL shipments, overseeing efficient product handling and timely order fulfillment.
- Assisted with organizing inventory and maintaining correct bin locations for easy access and retrieval.
- Collaborated with logistics and operations teams to ensure timely delivery and resolve shipping discrepancies.
Education
High School Diploma -
Ontario High School
Ontario, CA05-2013
Skills
- Bilingual: Fluent in English and Spanish
- Typing: 55 WPM
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong written communication and grammar
- Team player with excellent collaboration skills
- Flexible, adaptable, reliable, and dependable
- High attention to detail
- SAP Warehouse Management System (WMS) & RF technology
- Meeting coordination and calendar management
- Confidentiality and information security
- Customer service and social media management
- Schedule maintenance and spreadsheet tracking
- Administrative and executive support
- Document filing and organization
Timeline
Executive Assistant
Changing Lives Staffing
05.2025 - Current
Receptionist
Changing Lives Staffing
03.2025 - 05.2025
Legal Processing Assistant
Fontana Courthouse
12.2023 - 05.2024
Office Assistant
L2C Fashion Studio Handbag Express
12.2022 - 12.2023
Customer Service Representative
Cal Spas
06.2022 - 12.2022
Inbound & Outbound Clerk
Shark Ninja
07.2014 - 02.2020
High School Diploma -
Ontario High School
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