Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karen Claros

Modesto,CA

Summary

Versatile and results-oriented professional with a proven track record at Amazon, adept in warehouse operations and logistics. Demonstrates exceptional problem-solving and team collaboration skills, ensuring efficiency and quality in high-pressure environments. Achieved consistent productivity targets, showcasing a strong blend of critical thinking and clear communication.

Overview

9
9
years of professional experience

Work History

Warehouse Associate

Amazon
03.2021 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Utilized company software effectively for tracking shipments, managing inventory levels, and updating order statuses accurately.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Customer Service Representative

Target
10.2018 - 02.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Catering Assistant

FLIK Hospitality
11.2017 - 06.2018
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to execute seamless catering events for clients.
  • Coordinated closely with other staff members during events for smooth service delivery.
  • Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
  • Maintained flexible work schedule to meet event needs.
  • Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.

VTR Operator

Red Salvadoreña De Medios En El Salvador
02.2015 - 02.2017
  • Operated television studio cameras during live production.
  • Managed a crew of assistants effectively delegating tasks related to camera setup, maintenance, storage management when needed.
  • Operated cameras for a variety of live events, including sports, entertainment and news broadcasts.
  • Set up and operated remote cameras for live video feeds.
  • Set up equipment for inside and outside shots.
  • Supported multi-camera setups by effectively communicating with other operators to achieve desired coverage during live events or studio recordings.

Education

High School Diploma -

CEFRAM
San Salvador, El Salvador
12.2013

Skills

  • Warehouse Operations
  • Logistics
  • Problem-Solving
  • Clear Communication
  • Microsoft Excel
  • Stacking and Staging
  • Order Preparation
  • Willing to Learn
  • Team Collaboration
  • Critical Thinking
  • Decision-Making
  • Visual Inspection

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Warehouse Associate

Amazon
03.2021 - Current

Customer Service Representative

Target
10.2018 - 02.2021

Catering Assistant

FLIK Hospitality
11.2017 - 06.2018

VTR Operator

Red Salvadoreña De Medios En El Salvador
02.2015 - 02.2017

High School Diploma -

CEFRAM

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Karen Claros