Disaster Relief
Karen Cohen
Clarkrange,TN
Summary
Experienced Strong Leader adept at utilizing effective organizational tools to lead by example and support teams. Demonstrates a hands-on approach, actively working alongside team members. Promotes a positive and professional work environment that fosters productivity and teamwork.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Southern Baptist Disaster Relief
08.2008 - Current
- Management of the Kitchen and organization of products coming in and going out
- Creating Menu plans with the product, organizing food trucks, maintaining a safe working environment, and keeping inventory and counts of products
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Performed various sanitation methods to maintain safe, secure and clean kitchen.
Medical Assistant /Office Manager
PazonaMD
05.2023 - 09.2024
- Responsible for interacting with guests, intake of new patient forms, faxing orders, organizing and scheduling, processing payments after office visits and answering incoming calls
- Managing administrative tasks for the medical team
- Obtain basic medical history and document patient charts
- Update and file medical records, assist during medical examination and prepare and clean treatment rooms and medical instruments
- Inventory, order and stock rooms
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Increased efficiency in office by implementing digital filing system for patient records.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Improved clinical workflow with introduction of electronic health records system.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
ER Tech and Secretary
Cookeville Regional Medical Center
08.2022 - 08.2023
- Maintaining EMT
- Help nursing staff with care of each patient
- As Secretary answering phones, faxing paperwork to other floors or facilities
- Activating codes for providers to come promptly
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Enhanced patient care by accurately performing EKG testing and analyzing results.
EMT -Fleet and Logistics Supervisor
Medtrust Medical Transport
05.2017 - 11.2021
- Shift Check off of the maintenance and inventory of the rig at the beginning of the shift and after each call
- Transported patients safely in the ambulance while providing care
- Assisted the Paramedic in higher levels of care for each patient
- Provided audits of each truck for inventory and equipment
- Created and maintained equipment or ambulance maintenance log for each truck
- Maintained Oxygen Tanks and Fire Extinguishers for all trucks and building to State Codes
- Communicated with mechanics for the upkeep and repairs of each truck
- Whether for Drills, Tabletops or actual Evacuations and repatriation for any disaster or events as staging officer, would make sure inventory was properly ordered and supplied on each ambulance
- Kept records and tracking of resources
- Kept records of where and when trucks were out or in
- Coordinated with mutual aids and stockholders
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
- Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
- Coordinated with suppliers to establish optimal delivery schedules, reducing instances of overstock or stockouts.
- Negotiated with suppliers for better pricing on bulk orders, achieving cost savings without compromising quality.
- Maintained accurate records of all fleet-related activities, including maintenance, repairs, licenses, inspections, registrations, and warranties.
- Monitored industry trends closely to stay current on new technologies that could potentially improve overall fleet operations efficiency.
- Conducted regular audits of fleet assets, ensuring proper utilization and compliance with regulations.
- Implemented business plans to improve overall fleet performance.
- Managed budgets and expenses to maintain cost control within the department.
- Oversaw inventory management of parts and supplies necessary for maintaining optimal functioning of the entire vehicle fleet.
- Liaised effectively between senior management and front-line staff members in order to achieve overarching business goals.
- Built strong relationships with local media outlets to disseminate critical information during times of crisis effectively.
- Reduced recovery time after incidents by establishing and maintaining effective communication channels among stakeholders.
- Monitored weather conditions closely to provide accurate forecasts and early warning notifications for impending natural disasters.
- Conducted thorough post-event evaluations that informed future planning strategies for improved response capabilities.
- Implemented emergency evacuation drills periodically to familiarize staff with procedures and improve overall preparedness for critical situations.
- Coordinated emergency evacuation exercises, enhancing preparedness levels among staff members and clients alike.
- Supervised emergency evacuation procedures when necessary, prioritizing patron safety above all else.
Inventory Auditor /Assistant Manager
Spinx
01.2016 - 02.2017
- Organizing inventory and improving the efficiency of the selection and shipping process
- Managed multiple projects at one time in an efficient and timely manner is important in this position
- Maintaining good written and verbal communication skills are crucial for negotiating contracts, interviewing new vendors, educating warehouse employees and developing new inventory processes
- Addressing any problems, obstacles or challenges, problem-solving skills to come up with ways to improve overall efficiency and overcome inventory problems
- Tracking inventory maintenance
- Controlling flows of equipment and supplies
- Reporting to management and advising on process improvements
- Coordinating and directing multiple teams
- Developing loss mitigation processes and protocols
- Training less experienced inventory workers
- Compiling inventory reports
- Maintaining a clean and safe working environment by following safety procedures and protocols
- Ordering and maintaining inventory levels of all products sold at the station, including fuel, food, beverages, tobacco products, automotive supplies, and other items
- Coordinating the delivery of fuel to the station and ordering additional supplies as needed
- Communicating with suppliers about pricing changes in order to plan for future expenses
- Managing employee recruitment and training efforts to ensure that all employees are properly trained in their job duties
- Monitoring pump prices to ensure that they are consistent with market prices for similar stations in the area
- Scheduling employees' work hours based on business demands and staffing requirements
- Conducting employee performance reviews to ensure that individuals are meeting job requirements
- Monitoring cash flow to ensure that the business has enough capital to pay bills on time and make investments in equipment or facilities
- Analyzed cost and lost
- Performed store audits and managed 5 others stores
- Reduced discrepancies in inventory records by maintaining thorough documentation and promptly addressing identified issues.
- Counted all physical inventory and generated department audit reports.
- Reviewed daily sales reports and located discrepancies in data.
- Efficiently stocked room and departments within store.
ER Tech
Colleton Medical Center
08.2010 - 02.2011
- Work with nursing staff and doctors with patient care
- Clean and stock rooms with medical supplies and equipment
- Transport patients to special testing areas or floor rooms
- Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Obtain and document patient vital signs along with assisting placement of oxygen saturation, blood pressure monitoring and cardiac monitoring
- Collect blood samples and other specimens for the lab
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Streamlined emergency department processes by working closely with other ER technicians, nurses, physicians, and ancillary staff members to coordinate seamless patient care transitions within the hospital setting.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
Education
No Degree - Basic Emergency Academy
Emergency Management Institute-FEMA
Charleston, SC01.2023
No Degree - Emergency Medical Technician
Lowcountry EMS Regional
Walterboro, SC12.2016
CNA -
Trident Technical College
09.2008
Diploma -
Stratford High School
01.2002
Skills
- Ham Radio Certification
- Emergency Management Certification
- National Registered EMT
- OSHA 30
Accomplishments
Emergency Management Course Completed:
ICS 300 5/2021- Intermediate Incident Command System for Expanding Incidents
ICS 400 5/2021-Advanced Incident Command System for Complex Incidents
MGT 348 10/2021-Medical Preparedness and Response for Bombing Incidents (MPRBI)
G191 5/2021-Emergency Operations Center/Incident Command System Interface
MGT 346 4/2019-Emergency Operations Center (EOC) Operations and Planning for All-Hazards Events
AWR 376 07/2024 -Understanding Targeted Cyber Attacks
AWR 136 05/2024 -Essentials of Community Cyber Security
AWR 401 09/2024-Threat and Hazard Identification and Risk Assessment and Stakeholder Preparedness Review
AWR 111 5/2021-Basic Emergency Medical Services (EMS) Concepts for Chemical, Biological, Radiological, Nuclear, and Explosive (CBRNE) Events
AWR 343 6/2020-Hurricane Awareness
AWR 310 4/2021-Natural Disaster Awareness for Community Leaders
AWR 331 12/2021 -Winter Weather Hazards: Science and Preparedness
MGT 452 07/2024-Physical and Cybersecurity for Critical Infrastructure
References
- Jeff Hensley, 843-926-2507
- Michael Arn, 843-514-0989
- Kate Bond, 931-319-4125
Inprogress
- AWR 173 Information Security
- AWR 379 Coastal Hazards Awareness, 07/09/24
- AWR 362 Flood Hazards, 06/13/24
- PER 378 Coastal Hazards, 05/14/24
Certification
- EMT - Certified Emergency Medical Technician
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridInterests
Emergency Management
Administration
Timeline
Medical Assistant /Office Manager
PazonaMD
05.2023 - 09.2024
ER Tech and Secretary
Cookeville Regional Medical Center
08.2022 - 08.2023
EMT -Fleet and Logistics Supervisor
Medtrust Medical Transport
05.2017 - 11.2021
Inventory Auditor /Assistant Manager
Spinx
01.2016 - 02.2017
ER Tech
Colleton Medical Center
08.2010 - 02.2011
Assistant Manager
Southern Baptist Disaster Relief
08.2008 - Current
CNA -
Trident Technical College
Diploma -
Stratford High School
No Degree - Basic Emergency Academy
Emergency Management Institute-FEMA
No Degree - Emergency Medical Technician
Lowcountry EMS Regional
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