KAREN COLEMAN

Colonial Heights,VA

Summary

Detail-oriented medical courier with a strong focus on HIPAA compliance and exceptional customer service. Expertise in time-sensitive deliveries, maintaining accurate documentation, and optimizing routes while ensuring patient confidentiality. Committed to professionalism and safety, operating a reliable cargo van for efficient delivery operations.

Overview

Certification

years of professional experience

Work History

OWNER / INDEPENDENT CONTRACTOR – MEDICAL COURIER

Associated Couriers LLC

03.2026 - Current

Transport prescription medications safely, adhering to strict delivery schedules to ensure patient access to critical treatments.
Handled time-sensitive pharmaceutical deliveries with professionalism and confidentiality, safeguarding patient privacy and trust.
Follow assigned routes and company procedures to ensure timely and accurate deliveries.
Communicated with dispatch to provide timely updates on assignments and routes, ensuring seamless delivery operations.
Maintain delivery records, proof of delivery, and required documentation.
Demonstrate excellent time management, organization, and attention to detail while working independently.
Follow company safety policies and secure handling procedures for every delivery.
Operate and maintain a 2019 Nissan NV200 cargo van for daily delivery operations.

INDEPENDENT CONTRACTOR – DELIVERY DRIVER

Shipt

05.2022 - 03.2026

Delivered grocery and retail orders while consistently meeting delivery deadlines and customer expectations.
Managed multiple delivery assignments efficiently in a fast-paced environment.
Utilized GPS navigation and route-planning tools to maximize efficiency.
Verified customer addresses, order details, and delivery instructions for accurate deliveries.
Safely transported customer orders while ensuring product quality and presentation.
Communicated order updates and delivery status via Shipt platform to ensure customer awareness and engagement.
Cultivated customer relationships through courteous, professional service, enhancing customer satisfaction.
Adapted to challenges in a fast-paced delivery environment, employing problem-solving skills to maintain service quality.

Education

High School Diploma -

Denbigh High School

Newport News, VA

Skills

Medical Courier Services
Pharmacy Deliveries
Delivery procedures
Delivery documentation
Route planning
Time Management
HIPAA Compliance
Safe Driving Practices

Freelance Logistics Management
Customer Service
Communication
Attention to Detail
Problem Solving
Reliability
Professionalism

Certification

OSHA Bloodborne Pathogens Compliance Training
Globally Harmonized System (GHS) Hazard Communication Training
Chemotherapy & Hazardous Drugs Safe Handling Training
HIPAA Awareness for Business Associates
Medical Courier Specimen Collection and Transportation Best Practices

Valid Driver License

Virginia

Availability

Available for 1099 Independent Contractor Opportunities

Vehicle

2019 Nissan NV200 Cargo Van

Clean Driving Record

True

Timeline