Karen Costello
Norwood,MA
Summary
Driven professional with a proven track record at Knight Point Systems, LLC, managing a $20 million contract and enhancing subcontractor relations. Excelled in project scope assessment and demonstrated a growth mindset, achieving significant improvements in contract management efficiency. Skilled in worksite safety and adept at fostering team collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Contractor
Knight Point Systems, LLC
05.2012 - 06.2017
- Create, review and finalize pre proposal documents including Non-Disclosure Agreements, Teaming Agreements and Representations and Certifications.
- Manage $20 million FFP contract with 5 active subcontractors.
- Main point of contact for subcontractor invoice submission and approval
- Provide detail reports on all new contracts, subcontracts, task order and vendors to the Finance Department for data entry.
- Create Task Orders for Subcontractors after receiving and reviewing funding from prime client.
- Generate Purchase Orders and maintain Vendor files for all HQ purchases.
Contracts Assistant
Project Performance Corporation
01.2012 - 05.2012
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Analyzed Non-Disclosure Agreements, Teaming Agreements and preparing correspondence for clients.
- Created reports characterizing the win/loss history of previously bid contracts.
- Developed synopsis for newly won contracts and setup information for data entry by Finance Department.
- Maintained electronic and hardcopy files for existing and newly awarded contracts
Inside Sales Representative
CORE Business Technologies
05.2005 - 12.2011
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Managed friendly and professional customer interactions.
- Answered customers' questions regarding products, prices, and availability.
- Gathered requirements from clients to determine the appropriate product and maintenance plan for them.
- Responsible for creating sales orders and processing other paperwork related to billing.
- Originated contracts with new clients either through a sales contact or by responding to an RFP.
- Analyzed existing contracts for profitability by generating reports with Microsoft Excel.
Education
Bachelor of Arts - Communications And Film Studies
University of Rhode Island
Kingston, RI05.2005
Skills
- Worksite safety
- Quality Control
- Project scope assessment
- Subcontractor Relations
- Working to find a solution via verbal or written communication
- Desire to work with a team
- Flexibility
- Growth Mindset
Certification
Essentials of Government Contracts
Mastering Business Skills
Advanced Contract Management
Contracting with the Federal Government
Timeline
Contractor
Knight Point Systems, LLC
05.2012 - 06.2017
Contracts Assistant
Project Performance Corporation
01.2012 - 05.2012
Inside Sales Representative
CORE Business Technologies
05.2005 - 12.2011
Bachelor of Arts - Communications And Film Studies
University of Rhode Island
Essentials of Government Contracts
Mastering Business Skills
Advanced Contract Management
Contracting with the Federal Government
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