Karen Counter

• Talent acquisition, training, supervision, performance and retention of recruiting team
• Serve as recruiting leadership to build, motivate, supplement, train and coach teams to attain desired results
• Developed and analyzed most impactful recruiting KPI’s, tracked and reported on monthly basis
• Development of effective strategies, tactics and metrics for recruiting and staffing operations
• Effectively used data to make changes to current practices, programs, and procedures
• Established onboarding process and provider engagement to ensure best candidate experience
• Focused on quality monitoring; lead capture and processing enhancement, provider contracting policies and procedures; relationship management; communication and engagement strategies and tactics; candidate marketing and trade show presence, and any initiative, resource, or system designed to enhance and maintain the Company’s experience for staffing operations
• Responsible for provider retention and strategizing on recruitment challenges
• Locum vendor management; established process, implemented process and carry out procedures; focus on locum usage reduction
• Testing, implementing & roll out of new ATS (Bullhorn); continued to enhance system upgrades and transition
• Organize important business rules and processes within the recruiting domain ensuring they are understood and agreed upon with key service departments i.e. HR, Contracting, Marketing, Compliance, and Risk Management
• Support strategy and research for new business opportunities

• Full Life Cycle Recruitment
• Recruited and retained qualified physicians and nurse practitioners, which included 13 EM contracts in 6 states.
• Continually met or exceeded goals, maintained recruiting percentages of 89% or higher in rural / difficult contracts to staff.
• Trained and mentored entry level recruiters.
• Served on recruiting board to select, implement and launch new ATS

West Division Recruiter Trainer –

• Develop 60-day learning path for new hires
• Develop goal path and recruiting plans for existing recruiters
• Ongoing training and mentoring of new recruiters; assist with quarterly training sessions.

• Full cycle recruitment of qualified candidates for project managers; quantitative marketing and data analytics
• Evaluated strengths and weaknesses of candidates through effective screening processes.
• Developed recruiting strategies to identify qualified candidates and build network.
• Collaborated with hiring managers to understand job requirements and expectations.

• Full cycle recruiting
• Active recruitment of attorneys, paralegals, secretaries and clerks for temporary and permanent placement.

• Heavy business development for litigation support department
• Hired, trained and managed research analyst
• Researched and evaluated potential new markets and products
• Litigation and Research support for clients

• Worked with several staffing agencies to recruit attorneys, paralegals, clerks and secretaries
• Collaborated with hiring managers to understand job requirements and expectations.
• Developed recruiting strategies to identify qualified candidates and build network.

• Focus on recruiting attorneys, paralegals and small firms / departments for acquisition
• Created, operated and maintained applicant tracking and candidate management systems.
• Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.