Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karen Courteau

Hamburg,NY

Summary

Experienced healthcare professional skilled in team collaboration and problem-solving. Demonstrated history of managing patient discharge processes while maintaining compassion and empathy, resulting in improved patient outcomes and satisfaction.

Overview

1
1
Certification
21
21
years of professional experience

Work History

Registered Nurse, Medical-Surgical Unit

Kaleida Health
Buffalo, New York
03.2006 - Current
  • Provided direct nursing care to medical-surgical patients including assessments, treatments, medications and documentation of care.
  • Demonstrated excellent interpersonal communication skills when interacting with patients, family members, physicians or other healthcare professionals.
  • Managed multiple tasks simultaneously while maintaining high standards of professional conduct.
  • Participated in continuing education programs to maintain professional licensure requirements.

Discharge Coordinator

Kaleida Health
Buffalo, New York
02.2023 - Current
  • Coordinated patient discharge plans with interdisciplinary healthcare teams.
  • Developed and updated discharge instructions for diverse patient populations.
  • Managed case documentation in electronic health record systems efficiently.

Utilization Review Nurse

Kaleida Health
Buffalo, New York
02.2023 - Current
  • Conducted comprehensive reviews of patient care plans for medical necessity.
  • Evaluated clinical documentation for adherence to regulatory standards.
  • Conducted reviews of inpatient utilization for compliance with admission criteria and concurrent review requirements.

Education

Associate of Applied Science - Nursing

Erie Community College
Buffalo, NY
01-2006

Associate of Applied Science - Liberal Arts

Erie Community College
Buffalo, NY
05-2006

Bachelor of Science - Nursing

Daemen University
Buffalo, NY
01-2015

Skills

  • Patient assessment
  • Medication administration
  • Clinical documentation
  • Electronic health records
  • Time management
  • Problem solving
  • Team collaboration
  • Compassion and empathy

Certification

  • CPR certified
  • Infection Control

Timeline

Discharge Coordinator

Kaleida Health
02.2023 - Current

Utilization Review Nurse

Kaleida Health
02.2023 - Current

Registered Nurse, Medical-Surgical Unit

Kaleida Health
03.2006 - Current

Associate of Applied Science - Nursing

Erie Community College

Associate of Applied Science - Liberal Arts

Erie Community College

Bachelor of Science - Nursing

Daemen University
Karen Courteau