Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Coxe

Casselb,FL

Summary

Proven Office Manager at Big Tex Trailers - Sanford FL, adept in Office Management and Critical Thinking, significantly elevated client satisfaction through effective problem resolution and deadline management. Mastered cost estimation and progress reporting, ensuring the timely and successful completion of projects with a keen focus on enhancing customer relations and operational efficiency.

Overview

14
14
years of professional experience

Work History

Office Admin/Project Scheduler

DynaFire
05.2022 - 06.2024
  • Elevated client satisfaction levels with accurate, transparent communication regarding schedule adjustments and their impact on project delivery dates.
  • Maintained flexibility in responding to unexpected challenges or changes in priorities, swiftly adapting schedules as necessary without compromising overall project objectives.
  • Facilitated smooth transitions between project phases by coordinating resources in advance based on schedule data analysis.
  • Supported the successful execution of multiple simultaneous projects with efficient time management strategies.

Office Manager

Big Tex Trailers - Sanford FL
11.2022 - 04.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.

Office Manager

Termimesh
02.2010 - 12.2020
  • Ensured compliance with company policies and industry regulations through regular audits and process updates.
  • Maintained flexibility in responding to unexpected challenges or changes in priorities, swiftly adapting schedules as necessary without compromising overall project objectives.
  • Reported on project scheduling activities and provided support to purchasing and logistic teams.
  • Supported the successful execution of multiple simultaneous projects with efficient time management strategies.
  • Established robust performance metrics to evaluate the effectiveness of scheduling processes, informing future adjustments and enhancements.
  • Maximized team productivity by effectively communicating schedule updates to all stakeholders.
  • Ensured timely completion of projects through diligent monitoring of progress against established schedules.
  • Contributed to a seamless handover process for completed projects by providing thorough documentation on scheduling practices and outcomes.
  • Reported regularly to managers on project budget, progress, and technical problems.

Education

High School Diploma -

Western High School
Davie, FL
06.1990

Skills

  • Work Breakdown Structure
  • Deadline Management
  • Cost Estimation
  • Progress Reporting
  • Active Listening
  • Problem-solving abilities
  • Critical Thinking
  • Data Entry
  • Customer Relations
  • Problem Resolution
  • Call center experience
  • Office Management
  • Customer Service

Timeline

Office Manager

Big Tex Trailers - Sanford FL
11.2022 - 04.2024

Office Admin/Project Scheduler

DynaFire
05.2022 - 06.2024

Office Manager

Termimesh
02.2010 - 12.2020

High School Diploma -

Western High School

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Karen Coxe