Karen Cravioto
Veteran – U.S. Navy (Separation: February 23, 2026)
San Diego,CA
Summary
Operations, safety, and healthcare support professional with experience in federal service, clinical environments, and laboratory settings. Demonstrated expertise in operational risk management, standard operating procedure development, technical troubleshooting, and patient care. Strong background in quality assurance, regulatory compliance, documentation, and cross-functional collaboration. Holds a Master of Science in Human Genetics and Genomics with additional training in medical assisting, phlebotomy, and EKG. Actively transitioning from military service and seeking a role within a patient-centered healthcare organization.
Overview
15
15
years of professional experience
Work History
Medical Assistant Extern
Zuckerberg San Francisco General Hospital
San Francisco, CA
09.2018 - 11.2018
- Served as a key member in internal medicine team at a busy medical practice to assist with delivering quality patient care and improve patients’ satisfaction.
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipuncture’s, injections, and diagnostic procedures.
- Complied with HIPAA, CLIA, and OSHA regulation
- Improved patient’s satisfaction.
Fire Controlman
US Navy
San Diego, CA
02.2020 - 02.2026
- Improved communication among team members by conducting comprehensive training sessions on radio protocols.
- Increased safety during operations with thorough risk assessments and contingency planning for various scenarios.
- Assisted in the development of standard operating procedures, resulting in more consistent performance across the team.
- Achieved rapid resolution of technical issues, utilizing extensive knowledge of electronic systems and troubleshooting techniques.
- Collaborated effectively with other departments to coordinate responses during multi-disciplinary emergencies.
Customer Service Cashier
Casa Guadalupe Market
San Francisco, CA
04.2016 - 11.2018
- Answered product questions using knowledge of sales and store promotions.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
Medical Assistant
Mission Neighborhood Health Center
San Francisco, CA
02.2019 - 10.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Customer Service Cashier
Daly City Market
Daly City, CA
05.2015 - 04.2016
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Lab Assistant
Universidad Nacional Autonoma De Mexico
Mexico City
01.2011 - 05.2014
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Ensured accurate test results with proper use of lab equipment and adherence to protocols.
- Worked closely with lab staff on special projects.
Education
Master of Science - Human Genetics And Genomics
Southern California University of Health Sciences
Whittier, CA01-2025
Medical Assisting Program With Phlebotomy & EKG -
Bay Area Medical Academy
San Francisco, CA10-2018
Bachelor of Science - Biology
Facultad De Estudios Superiores Zaragoza
Mexico City05-2014
Skills
- Problem-solving skills
- Operational risk management
- Standard operating procedures
- Quality assurance procedures
- Thecnical troubleshooting
- Team training & Communication
- Patient care & Medical Support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Fire Controlman
US Navy
02.2020 - 02.2026
Medical Assistant
Mission Neighborhood Health Center
02.2019 - 10.2019
Medical Assistant Extern
Zuckerberg San Francisco General Hospital
09.2018 - 11.2018
Customer Service Cashier
Casa Guadalupe Market
04.2016 - 11.2018
Customer Service Cashier
Daly City Market
05.2015 - 04.2016
Lab Assistant
Universidad Nacional Autonoma De Mexico
01.2011 - 05.2014
Master of Science - Human Genetics And Genomics
Southern California University of Health Sciences
Medical Assisting Program With Phlebotomy & EKG -
Bay Area Medical Academy
Bachelor of Science - Biology
Facultad De Estudios Superiores Zaragoza