Karen Crossen
Albany,GA
Summary
Seasoned Traffic Control Lead known for maintaining high productivity levels and completing tasks efficiently. Skilled in managing traffic flow, developing effective signage plans, and ensuring safety protocols are meticulously followed. Excel at leadership, communication, and problem-solving, leveraging these soft skills to coordinate with team members and optimize operational efficiency.
Overview
14
14
years of professional experience
Work History
Traffic Control Lead
Oxford
Albany, GA
03.2025 - Current
- Directed traffic control operations across Oxford site work zones.
- Directed traffic in and around construction sites, ensuring safety of pedestrians and motorists.
- Monitored vehicle flow near active construction areas.
- Monitored roadway conditions for any changes that could affect traffic flow.
- Communicated lane changes and detours to crews and drivers.
- Enforced safety procedures during road and site access control.
- Inspected traffic devices for proper placement and visibility.
- Guided flaggers through daily traffic control duties.
- Coordinated with supervisors on Oxford work schedules and closures.
- Responded quickly and effectively to emergency situations involving vehicles or pedestrians.
- Assisted in developing training materials for personnel involved in traffic control operations.
- Conducted regular inspections of all equipment used in traffic control operations, including cones, signs, barricades.
- Allocated traffic control staff to various locations throughout the city. to various locations throughout the city.
Painter Cleaner
Katharos Cleaning
Albany, Georgia
01.2016 - Current
- Cleaned commercial facilities using approved disinfectants and sanitation procedures.
- Vacuumed carpets and mopped floors throughout office and lobby areas.
- Emptied trash bins and replaced liners across workspaces and common areas.
- Restocked paper products, soap, and cleaning supplies in occupied facilities.
- Followed safety guidelines while handling chemicals and cleaning equipment.
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned and sanitized restrooms using appropriate cleaning products.
- Cleaned residential homes for employer clients using standard cleaning supplies.
- Dusted furniture, blinds, baseboards, and décor throughout client homes.
- Vacuumed carpets, rugs, and upholstered surfaces with portable equipment.
- Mopped floors and maintained safe, tidy living spaces for homeowners.
- Inspected rooms for missed spots and corrected cleaning details promptly.
- Communicated with clients and employer staff about home cleaning needs.
- Scrubbed sinks, tubs and showers to remove dirt build-up.
- Respected customer's privacy while performing duties in their homes.
- Cleaned, scrubbed, and polished bathrooms, kitchens, living rooms, bedrooms and hallways.
- Maintained cleaning supplies inventory by checking stock to determine inventory level; anticipating needs; placing orders; verifying receipt.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Provided excellent customer service at all times.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Prepared residential surfaces for homeowners by scraping, sanding, and masking areas.
- Applied interior and exterior coatings on residential properties using brushes, rollers, and sprayers.
- Matched paint colors and finishes to homeowner specifications and room requirements.
- Protected flooring, furniture, and fixtures before painting in occupied homes.
- Inspected surfaces for cracks, holes, and peeling before repair and repainting.
- Cleaned, maintained, and organized painting tools, ladders, and supplies daily.
- Followed safety practices while working on residential properties and job sites.
- Communicated with homeowners about room access, project needs, and surface preparation.
- Mixed paints and other materials to desired color and texture.
- Removed old wallpaper before beginning painting tasks when necessary.
- Applied primers, sealers, undercoats, topcoats and lacquers according to specified colors.
- Gathered necessary supplies such as brushes, rollers, tape measurers prior to beginning work on any given project.
- Performed repairs to defects in walls by patching holes and scrapes prior at project start.
- Smoothed and finished surfaces on walls, trim and cabinetry.
Cashier
Murphys Oil
Albany, GA
11.2023 - 07.2025
- Processed customer transactions at store checkout using point-of-sale system.
- Handled cash, card, and mobile payments following employer register procedures.
- Greeted customers and answered questions about products and store policies.
- Resolved pricing issues and payment discrepancies at front-end register.
- Balanced cash drawer and prepared end-of-shift register reports.
- Restocked bags, receipt paper, and counter supplies near checkout area.
- Maintained clean and organized front-end workspace for store operations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Debris Monitor
True North
Valdosta, Georgia
09.2024 - 03.2025
- Monitored debris trucks at True North recovery sites for load compliance.
- Inspected debris piles and reported unsafe conditions to supervisors.
- Recorded haul information in True North field logs and reports.
- Communicated with crews, residents, and inspectors about debris operations.
- Checked disposal routes and dumping locations for proper debris handling.
- Supported True North cleanup teams with daily site walkthroughs.
- Communicated with supervisors regarding any potential hazards or risks associated with the job sites.
Assistant Manager
T Bones Restaurant
Albany, Georgia
02.2013 - 12.2016
- Supervised front-of-house and back-of-house teams during busy service periods.
- Trained new team members on service standards, food handling, and guest care.
- Collaborated with management to improve restaurant workflow and team communication.
- Monitored inventory levels and coordinated ordering with restaurant suppliers.
- Supervised food preparation, ordering of supplies, and inventory control.
- Enforced health, safety, and sanitation procedures throughout restaurant operations.
- Supported restaurant operations with scheduling, staffing, and daily shift coordination.
- Assisted with opening and closing duties, cash handling, and daily reporting.
- Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
- Planned menus, adjusted prices, monitored food quality, and portion sizes.
- Analyzed operational costs and made recommendations for cost savings.
- Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
- Prepared monthly financial reports for upper management review.
Education
Albany Technical College
Albany, GeorgiaMillbrooke Sr High
Raleigh, NCSkills
- Traffic control management
- Flagger management
- Lane closure management
- Work zone safety
References
References available upon request.
Timeline
Traffic Control Lead
Oxford
03.2025 - Current
Debris Monitor
True North
09.2024 - 03.2025
Cashier
Murphys Oil
11.2023 - 07.2025
Painter Cleaner
Katharos Cleaning
01.2016 - Current
Assistant Manager
T Bones Restaurant
02.2013 - 12.2016
Albany Technical College
Millbrooke Sr High