Karen Daugherty

Work History

Computer Literacy Volunteer

Anointed Community Services

01.2020 - 12.2022

Promoted environmental awareness with educational workshops and hands-on activities.
Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Tutored at various competency levels to help people with reading, math and writing skills.
Used strong interpersonal communication skills to convey information to others.

Leasing Consultant

Dominium Property Management

07.2017 - Current

Facilitated positive tenant relationships, demonstrating effective communication and conflict resolution skills
Advocated for community needs by regularly engaging with association members, ensuring their concerns were addressed
Implemented marketing strategies to attract prospective tenants, showcasing adaptability and promotional skills
Investigated and resolved complaints and violations, adhering to management rules and regulations
Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Maintained high occupancy rates through effective marketing strategies and excellent customer service.
Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
Conducted thorough market research to stay informed of current trends and competitor offerings.
Improved overall property appearance by coordinating regular inspections and suggesting necessary improvements.
Collaborated with team members to consistently provide a seamless leasing experience for all clients.
Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
Implemented creative incentive programs for renewals, resulting in increased retention rates among existing tenants.
Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
Contributed valuable input during team meetings, sharing ideas on how to improve processes and enhance the overall resident experience.
Maintained organized files on all current and past tenants, allowing for efficient retrieval of information when needed.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Verified tenant incomes and other information before accepting lease applications.
Responded to requests and scheduled appointments for property showings.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
Responded to Common Area Maintenance (CAM) inquiries.
Coordinated appointments to show marketed properties.
Communicated effectively with owners, residents, and on-site associates.
Distributed flyers to raise awareness of properties and attract more tenants.
Registered clients on database to enable tracking history and maintain updated records.
Resolved conflicts between tenants regarding noise, encroachments, and parking.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Greeted clients, showed apartments, and prepared leases.
Enhanced community atmosphere by planning and executing engaging resident events.
Developed strong relationships with local businesses, creating partnerships that benefited both parties.

Real Estate Agent

JCPenney Realty

09.2016 - 02.2017

Advised clients on market conditions and legal requirements, showcasing strong communication and client education abilities
Coordinated property closings, demonstrating organizational skills and attention to detail
Developed networks with various professionals, showcasing relationship-building skills
Conducted property inspections and arranged necessary maintenance, highlighting attention to property conditions
Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
Advised clients on staging techniques to enhance property appearance and increase buyer interest during showings.
Utilized advanced technology tools such as virtual tours to showcase properties more effectively, attracting more potential buyers online.
Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
Exceeded annual sales goals by implementing effective time management strategies and prioritizing tasks accordingly.
Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Communicated with clients to understand property needs and preferences.
Maintained connections with clients to encourage repeat business and referrals.
Advised clients on market conditions and property value for informed decision-making.
Presented purchase offers to sellers for consideration.
Advertised client properties through websites, social media, and real estate guides.
Marketed and sold property for clients by hosting open houses and advertising online and in print.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Liaised between buyers and sellers to provide positive experiences for both parties.
Developed and presented proposals to clients to raise awareness of potential real estate investments.
Reviewed and executed confidential documents, contracts and disclosures.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Coordinated appointments to show tenants and buyers prospective homes.
Prepared and presented contracts and other legal documents to clients.
Negotiated contracts with buyers and sellers to maximize customer savings.
Performed home evaluations and developed competitive market analysis for individual homes.
Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.

Summary

Overview

Work History

Computer Literacy Volunteer

Leasing Consultant

Real Estate Agent

Education

Bachelor of Arts - Business Administration

Skills

References

Accomplishments

Affiliations

Additional Information

Timeline

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