I am 100% committed to my job. I never miss work and have never been late. I'm a team player with a huge personality. I do what needs to be done to keep the job running smoothly and efficiently.
Overview
39
39
years of professional experience
Work History
Customer Service Specialist Head Cashier
Tractor Supply
Picayune , Mississippi
11.2012 - 01.2020
Greeted customers and provided excellent customer service.
Operated cash register, handled payments, and maintained accurate records .
Work on freight team putting merchandise on the shelves
Planograms
Do whatever it took to get the job done
Reconciled discrepancies between cash register totals and actual amounts received.
Balanced cash drawer at the end of each shift.
Owner
Payless Tobacco
Picayune , MS
04.1995 - 09.2012
Managed daily operations of business, including hiring and training staff.
Developed strategic plans to increase profitability and efficiency.
Identified new opportunities for growth, expansion, and diversification
Payroll, deposits handling of all employees
Open store every morning and maintain order. Work with customer representatives daily. Order and put up inventory.
Collaborated with other owners on joint ventures and shared resources.
Served as a liaison between the organization and external stakeholders.
Hosted special events to boost brand awareness and increase community engagement.
Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
Coordinated with technical and IT teams to develop company website and create online advertisements.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Accounts Payable Assistant
Navieras de Puerto Rico
New Orleans , Louisiana
04.1981 - 12.1995
Managed daily operations of business, including hiring and training staff.
Developed strategic plans to increase profitability and efficiency.
Pay all invoices received. Controlled all containers that came into the yard.
Negotiated contracts with vendors and suppliers.
Oversaw budgeting and financial management.
Analyzed industry trends to develop competitive strategies.
Researched potential partners in order to expand services offered.
Organized events such as trade shows and conferences.
Reviewed legal documents related to business operations.
Developed policies and procedures for the organization.
Monitored performance of personnel against goals set forth by the company.
Conducted performance reviews for employees on a regular basis.
Served as a liaison between the organization and external stakeholders.
Participated in meetings with investors regarding financing options for the company.
Set pricing structures according to market analytics and emerging trends.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Hosted special events to boost brand awareness and increase community engagement.
Managed sales presentations to promote product and brand benefits.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
Executed performance reviews to encourage improved productivity for team members.
Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
Coordinated with technical and IT teams to develop company website and create online advertisements.
Prepared staff work schedules and assigned team members to specific duties.
Delegated work to staff, setting priorities and goals.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Implemented successful business strategies to increase revenue and target new markets.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Education
High School Diploma -
Andrew Jackson High
Chalmette, LA
05-1975
Skills
Help whenever and wherever
Account Management
Drawer balancing
Assistant customer
Planograms
De-Escalation Technique
Till Counting
Come in on days off and NEVER missed a day of work or ever been late