Communicative Revenue Officer versed in analyzing and interpreting financial records and business practices to determine appropriate resolutions for both government and taxpayers' interest. Customer-oriented and reliable with knowledge of advanced collections actions and concepts. Adept at communicating with over [Number] taxpayers daily.
Overview
35
35
years of professional experience
Work History
Supervisory Revenue Officer
Internal Revenue Service, IRS
10.1986 - 12.2021
Analyzed taxpayer data to identify compliance risks and enhance revenue collection strategies.
Developed training materials for staff on tax law updates and regulatory changes.
Identified potential fraud cases, leading to the recovery of unpaid taxes and the prevention of revenue loss.
Mentored junior officers, fostering a culture of continuous improvement within the department.
Supported management with ad hoc reporting needs, enabling informed decision-making regarding revenue collection efforts.
Developed strong working relationships with taxpayers, fostering trust and encouraging voluntary compliance.
Provided guidance and service on various financial problems in order to assist taxpayers' in resolving tax issues.
Contributed to a positive work environment through proactive collaboration and effective communication with colleagues.
Negotiated payment agreements with delinquent taxpayers, ensuring prompt debt resolution.
Collected delinquent federal taxes and secured all delinquent returns.
Identified potential fraud cases, leading to the recovery of unpaid taxes and prevention of revenue loss.